HIM Protected Health Info Specialist
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Job Description
Remote HIM specialist processing protected health information requests for Baptist Health’s hospitals and outpatient centers. Ensuring accurate, confidential disclosures under HIPAA and related regulations.
Responsibilities:
- Serve as a primary source of support for the Health System with 8 Acute Care Hospitals, all Baptist outpatient services, and all ambulatory surgical centers
- Respond to requests from former patients, physicians, hospital staff, and other requestors for health information while preserving confidentiality of patients’ protected health information
- Perform quality assessment reviews on release of health information for proper, complete, and accurate disclosure
- Check all required components of received requests
- Answer phone calls and provide information in accordance with hospital Disclosure of Medical Record Information policy, state and federal law, HIPAA, and Information Blocking regulations
- Provide exemplary customer service
- Work as part of a team to meet release of protected health information and department goals
Requirements:
- High School, Cert, GED, Trn, Exper.
- 3 years of experience in release of records and/or acute care setting for a large healthcare organization required
- Knowledge of medical terminology, clinical chart format and computer skills
- Ability to work in a highly-focused customer service oriented setting with high volume telephone experience
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
- Ability to multitask and work independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Must be attentive to fine details and be a high volume performer with exceptional organizational skills
- Requires traveling to different sites for depositions or Court hearings
- RHIT, RHIA, or Health Services Administration certificates preferred
- Associate’s degree in health information management preferred
Benefits:
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources
- Wellness program that can help employees eliminate their medical plan deductible
- Tuition reimbursement
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