Hospice Intake Nurse Coordinator
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Job Description
Remote hospice intake nurse coordinating referrals, coverage, and EMR workflows across Ennoble Care’s home-based care markets. Training new intake staff and supporting compliance-driven quality initiatives.
Responsibilities:
- Serve as the primary backup Intake Nurse for all Ennoble Care markets, providing coverage during PTO, leaves of absence, and staffing gaps
- Assist market Intake Nurses with overflow referrals and increased workload during high-volume periods
- Receive, review, and process referral and intake information according to company policies and regulatory requirements
- Complete referral and intake forms accurately and route them for admission approval
- Verify Medicare coverage and benefit period information
- Coordinate and schedule appropriately skilled clinicians to fill cases, entering scheduling information into the EMR system
- Deliver standardized education and training to newly hired Intake staff across all markets
- Develop and maintain training materials, reference guides, and standard operating procedures for intake
- Serve as a subject matter expert on intake best practices, regulatory requirements, and EMR functionality
- Partner with Compliance on process improvement and quality assurance initiatives
- Provide mentorship and coaching to market Intake Nurses
- Maintain communication with market leadership, clinical teams, and Compliance
- Participate in team meetings, trainings, and compliance-related activities
- Perform other duties as assigned
Requirements:
- Active LPN or RN license in good standing (multi-state or Compact license preferred)
- Minimum of 2 years of experience in hospice or home health intake
- Minimum of 3 years of experience working with EMR systems
- Strong computer literacy with the ability to navigate multiple systems and maintain accurate electronic records
- Excellent verbal and written communication skills
- Demonstrated ability to work independently in a remote environment with strong organizational and time-management skills
- Experience training, mentoring, or onboarding clinical or administrative staff preferred
- Familiarity with Medicare, Medicaid, and commercial insurance verification processes preferred
- Experience working across multiple markets or regions within a home health or hospice organization preferred
- Reliable high-speed internet connection and a dedicated, private workspace
- Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer of employment is extended
Benefits:
- Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
- Paid Time Off
- Paid Office Holidays
- Paid Sick Time
- 401(k) with up to 3% company match
- Referral Program
- Payactiv: pay-on-demand. Cash out earned money when and where you need it!
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