Inbound/Outbound Sales, Customer Service VA
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Job Description
Inbound/Outbound Sales and Customer Service Representative for fast-growing virtual assistant service company. Providing executive-level support and assisting with sales and customer inquiries in a dynamic team environment.
Responsibilities:
- Answer incoming phone calls professionally and assist customers with inquiries.
- Utilize Google Earth to measure yard sizes, input data into our price schedules, and produce accurate proposals for customers.
- Log and manage payments through QuickBooks, following established Standard Operating Procedures (SOPs).
- Maintain accurate customer records and sales data within RealGreen CRM.
- Actively set appointments for outside sales representatives focusing on commercial accounts.
- Provide executive-level assistance across Sales, Operations, and Administration departments.
- Demonstrate extreme resourcefulness in solving operational challenges and assist in teaching the business about productivity.
Requirements:
- Must have a neutral accent suitable for professional customer interaction.
- Expert-level use of Google Workspace, Google Earth, and QuickBooks.
- Prior experience with RealGreen or similar CRM platforms is highly preferred.
Benefits:
- Flexible work arrangements
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