Insurance Verification Specialist
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Job Description
Insurance Verification Specialist managing insurance communication and authorization requests for healthcare operations. Collaborating with internal teams to verify patient and insurance details efficiently.
Responsibilities:
- Maintain accurate documentation within the ticketing system.
- Follow up on initial cases to ensure accuracy and completeness.
- Initiate and track authorization related calls and requests.
- Verify patient demographics, insurance ID numbers, and diagnosis codes.
- Call insurance companies to check the status of authorization requests.
- Contact insurance providers to supply required medical information.
- Confirm receipt of faxed documentation with insurance carriers.
- Assist the utilization review team with insurance verification and follow up tasks.
- Send medical bills and supporting documentation to insurance companies.
Requirements:
- Strong verbal communication skills.
- 2-3 years of experience in this field.
- Professional and confident phone presence.
- Task-oriented and highly organized.
- Patient and focused under pressure.
- Self-motivated with the ability to work independently.
- Detail-oriented with strong follow through.
- Ability to efficiently obtain required insurance information.
- Willingness to learn and grow long-term in the role.
Benefits:
- Competitive salary.
- Paid Time Off.
- Annual bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
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