Remote Jobs at TP Infinity Germany GmbH
Find your next remote opportunity · 6 Open Positions
TP Infinity – Consulting.
Technology.
Impact.
TP Infinity DACH (formerly junokai) is a consulting firm specialized in Customer Experience (CX) and Customer Service (CS) – and a solution partner for modern customer interaction.
As part of the international TP Infinity Group, we operate independently within the Teleperformance Group – with over 50 consultants in the DACH region and a global network of more than 650 experts.
Our mission: to systematically optimize service processes, apply technology with strategic intent, and drive measurable improvements in customer experience.
We support organizations throughout the entire transformation journey – from analyzing current structures and defining future-ready target models to selecting the right technologies and ensuring effective implementation.
Our work combines strategic consulting with deep expertise in contact center operations, automation, and data-driven service management.
Our approach is analytical, technology-agnostic, and execution-focused.
We help organizations elevate service delivery across all customer touchpoints and establish a solid, future-proof foundation – efficient, structured, cost-aware, and consistently customer-centric.
Insurance Customer Advisor
Customer Advisor in an insurance company providing remote assistance within Germany. Handling customer inquiries and damages while working in a flexible schedule.
Digital Solution Manager
Digital Solution Manager developing innovative solutions for customer needs. Working with interdisciplinary teams and utilizing AI technologies in a fully remote setting.
Solution Architect
Solution Architect developing innovative, holistic solutions integrating customer experience, transformation, and AI technologies for complex client requirements. 100% remote role based in Germany.
Technical Customer Consultant – eMobility
Technical Customer Consultant for eMobility managing technical inquiries and customer support. Working remotely in a supportive team environment with training in Berlin.
1st Level Global Help Desk
1st Level Global Help Desk providing IT support to Fressnapf employees. Focused on troubleshooting hardware and software issues via phone and ticketing system.
1st Level Global Help Desk, m/f/d
1st Level Global Help Desk role providing IT support for Fressnapf employees with a focus on efficient ticket management. Working in a three-shift system, no weekends or holidays.
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