Remote Jobs at TP Infinity Germany GmbH
Find your next remote opportunity · 8 Open Positions
TP Infinity – Consulting.
Technology.
Impact.
TP Infinity DACH (formerly junokai) is a consulting firm specialized in Customer Experience (CX) and Customer Service (CS) – and a solution partner for modern customer interaction.
As part of the international TP Infinity Group, we operate independently within the Teleperformance Group – with over 50 consultants in the DACH region and a global network of more than 650 experts.
Our mission: to systematically optimize service processes, apply technology with strategic intent, and drive measurable improvements in customer experience.
We support organizations throughout the entire transformation journey – from analyzing current structures and defining future-ready target models to selecting the right technologies and ensuring effective implementation.
Our work combines strategic consulting with deep expertise in contact center operations, automation, and data-driven service management.
Our approach is analytical, technology-agnostic, and execution-focused.
We help organizations elevate service delivery across all customer touchpoints and establish a solid, future-proof foundation – efficient, structured, cost-aware, and consistently customer-centric.
AI Solution Consultant – AI Transformation Consultant
AI Solution Consultant bei TP, Weltmarktführer im digitalen Business Process Outsourcing. Entwicklung kundenorientierter AI-Lösungen, Roadmaps und Business Cases für bessere Customer Experience.
Conversational AI Solution Engineer – 100% Remote
Conversational AI Solution Engineer designing and implementing voice and chatbot solutions for TP, a global digital business process outsourcing leader. Connecting customer systems and optimizing AI workflows.
Insurance Customer Service Representative
Schriftlicher Versicherungskundenservice im Home Office für TP, Weltmarktführer im digitalen Business Process Outsourcing. Bearbeitung von Kundenanliegen und Pflege von Kundenbeziehungen.
German Customer Service Representative
Customer Service Representative für Online-Werbetreibende bei TP, Weltmarktführer im digitalen Business Process Outsourcing. Betreuung über Telefon, Chat, E-Mail und Termine sowie Unterstützung bei Kampagnen und Anzeigenperformance.
Spanish Customer Service Representative
Customer Service Representative supporting online advertisers via phone, chat, email, and appointments in a global digital business services company. Join an international team and gain professional development opportunities.
Insurance Customer Advisor
Customer Advisor in an insurance company providing remote assistance within Germany. Handling customer inquiries and damages while working in a flexible schedule.
Digital Solution Manager
Digital Solution Manager developing innovative solutions for customer needs. Working with interdisciplinary teams and utilizing AI technologies in a fully remote setting.
Solution Architect
Solution Architect developing innovative, holistic solutions integrating customer experience, transformation, and AI technologies for complex client requirements. 100% remote role based in Germany.
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