Integrated Care Assistant I – National IKC
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Job Description
Integrated care assistant supporting DaVita’s kidney-care teams. Validating admissions, managing medical records, and coordinating transition-of-care administration.
Responsibilities:
- Identify and validate hospital admissions for Transition of Care (TOC) support
- Confirm existing admissions and identify new admissions and discharges
- Conduct twice-weekly SNF check-in calls to confirm admission status
- Request admission and discharge summaries
- Address ad hoc TOCs and SNF admits
- Request, obtain, and upload medical records, including labs
- Complete manual mailing requests
- Conduct provider verifications
- Provide administrative support to the care team
- Monitor incoming faxes and process outbound faxes
- Maintain the fax log
- Collect, verify, and enter information into IKC databases
Requirements:
- High School Diploma required
- 2 years of clinical administrative experience (Preferred)
- Intermediate proficiency in MS Word and Excel (Preferred)
- Excellent written and verbal communication skills
- Must live in Eastern Time Zone
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through StarLearning
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