Integration Tester
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Integration Tester tasked with validating integrations across AWS services within a FedRAMP High environment. Ensuring reliable function of real-time data pipelines and monitoring components.
Responsibilities:
- Validate and test integrations across Amazon Connect, AWS Bedrock, Amazon Kinesis, Salesforce, Verint, and related AWS GovCloud services within a FedRAMP High (IL4) environment.
- Ensure that real-time and post-call data pipelines, AI-driven workflows, Salesforce integrations, and operational monitoring components function reliably, securely, and according to business and compliance requirements.
- Test AWS Lambda functions that orchestrate AI inference calls to Bedrock Agents, process Contact Lens transcript streams, and write structured data to Salesforce.
- Validate real-time data pipelines from Amazon Connect through Kinesis to downstream systems including Bedrock, Salesforce, Verint, and QuickSight.
- Perform integration testing for near-real-time Lambda-to-Salesforce data delivery during live calls for AI Coaching capabilities.
- Validate Salesforce Platform Events and Streaming API integrations used to push coaching prompts to agents in real time.
- Test Lightning Web Components (LWC) within Salesforce agent workspaces to ensure proper display of AI coaching prompts, compliance alerts, recommended actions, and knowledge suggestions.
- Validate Amazon Lex bot intents, slot types, and fulfillment workflows for IVR Call Taking virtual agents.
- Test post-call summarization workflows including Contact Lens transcript processing, Bedrock inference, Guardrails validation, and Salesforce case record creation.
- Verify integrations between AI-generated summaries, call metadata, quality scores, and Verint quality management systems.
- Validate CloudWatch alarms, anomaly detection configurations, operational monitoring dashboards, and alerting workflows.
- Execute integration, regression, end-to-end, system, and user acceptance testing across Dev, Test, UAT, and Production environments.
- Develop and maintain test plans, test cases, automated test scripts, and test evidence documentation.
- Support infrastructure validation for CloudFormation or CDK deployments.
- Participate in DevSecOps processes including automated testing, code validation, security-focused reviews, and CAB-approved deployment verification via ServiceNow.
- Collaborate with Security Engineers to validate TLS 1.2/1.3 encryption, IAM least-privilege access controls, logging, and SIEM integration compliance.
- Identify, document, track, and retest defects through resolution.
Requirements:
- 4+ years of experience in software testing, integration testing, or QA engineering within AWS cloud environments
- Experience testing serverless AWS applications including Lambda, API Gateway, Kinesis, S3, DynamoDB, and CloudWatch
- Hands-on experience validating Amazon Connect contact flows, Amazon Lex bots, and Contact Lens integrations
- Experience testing Salesforce integrations including REST/SOAP APIs, Platform Events, Streaming API, or Salesforce Connect
- Familiarity with Salesforce Lightning Web Components (LWC) testing methodologies
- Experience validating real-time streaming architectures using Amazon Kinesis Data Streams and/or Firehose
- Knowledge of API testing tools such as Postman, SoapUI, or equivalent
- Experience creating and executing automated and manual test cases for distributed systems and integrations
- Understanding of CI/CD pipelines and DevSecOps testing practices
- Knowledge of IAM policy validation, VPC networking, and AWS GovCloud security best practices
- Experience working within FedRAMP, NIST 800-53, or equivalent federal compliance frameworks
- Strong analytical, troubleshooting, and defect management skills
- Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience).
Benefits:
- Pay rates are not mentioned in the job listing.
- No specific benefits are listed in the description.
Similar Jobs
QA Engineer – Manual & Automation Testing, Playwright
QA Engineer for Gambio, specializing in Manual & Automation Testing with Playwright for e-commerce solutions. Collaborating with teams to ensure high product quality and improve QA processes.
Senior QA Engineer
Senior QA Engineer at Claritas Rx developing Quality Assurance strategies and processes for healthcare software solutions. Collaborating with teams to ensure quality of complex healthcare data integration.
Senior Software Quality Engineer, Opus::L
Senior Software Quality Engineer developing and maintaining automated tests for healthcare technology. Collaborating with cross-functional teams to ensure quality assurance in software development processes.
IT QA Analyst
IT QA Analyst responsible for designing and executing test cases for software projects in Brazil. Collaborating with international teams and contributing to QA improvement initiatives.
QA Engineer, Manual Testing
User-Oriented QA Specialist ensuring reliability of Excel-based reporting tools for leading cloud ERPs. The role involves testing integrations between Excel and cloud systems.
QA Automação, Projeto Internacional
Join DB as a QA Automation Engineer for an international project. Focus on building innovative solutions through collaboration and technical excellence.
Senior Quality Assurance, Clinical Professional
Quality Assurance, Clinical Professional role at CenterWell focusing on maintaining quality standards and improving care. Collaborating with leadership and analyzing data trends in patient interactions.
Campaign QA Specialist
Campaign QA Specialist ensuring all media campaigns are built to spec and launched properly. Working across Meta, Google, and TikTok to maintain quality and performance consistency.
Senior QA Engineer
Ideaware is looking for an experienced QA Engineer for their client’s product development team. Responsibilities include testing direction, collaborating with teams, and client-facing duties.
QA Analyst – Contractor
Quality Assurance Analyst at fintech company auditing fraud operations and disputes for compliance. Ensuring accuracy and consistency in agent decision-making processes, contributing to risk management.
Software QA Engineer II
Software QA Engineer assuring quality in clinical research software at CRIO. Focused on manual testing, defect management, and cross-functional collaboration with a growing QA team.
QA Analyst
QA Analyst ensuring high-quality software products at Broadvoice, collaborating with product and engineering teams while developing test plans and test cases.
QA Manager
QA Manager at Bad Robot Games responsible for scaling QA teams and ensuring quality across projects. Leading testing operations for the launch of PlayStation and PC titles.
AEM Performance Tester
Performance Test Engineer supporting performance testing initiatives across multiple teams. Requires strong hands-on experience with Apache JMeter and analytical skills for performance analysis.
QA Funcional, DFe
Quality Analyst analyzing and documenting functional requirements for tax solutions at Evertec. Collaborating with multidisciplinary teams for continuous product evolution.
Mid QA Software Tester – Programmer Analyst
Mid-Level QA Software Tester supporting the Defense Security Cooperation Agency at HII-Mission Technologies. Ensuring the quality of enterprise applications and collaborating with cross-functional teams.
Quality Assurance Specialist – Specialty Pharmacy
Quality Assurance Specialist auditing workflows and reviewing documentation in specialty pharmacy at VytlOne. Evaluating calls and supporting quality checks on technology tools while collaborating with the Rare and Orphan Care Team.
Salesforce Quality Engineer
Salesforce Quality Engineer at J4RVIS ensuring high-quality Salesforce solutions delivery across projects. Collaborate with developers and project managers to validate functionality and enhance user experience.
Gerente de Testes, QA
Gerente de QA liderando e estruturando frentes de testes em projetos SAP S/4HANA na EVT. Buscamos um profissional colaborativo com mais de 5 anos de experiência em projetos SAP.
QA Claims Administrator
Quality Assurance Administrator supporting franchise quality assurance across 340 locations in North America. Ensuring compliance with insurance carrier standards and managing claims effectively.