Invoice Analyst
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Job Description
Invoice Analyst validating invoices, contracts, taxes, and payments in SAP and TEMS. Managing discrepancies, PO health checks, credit notes, and late fees for Astreya.
Responsibilities:
- Review new invoices daily via SAP and Telecom Expense Management System (TEMS) queues, prioritizing actions based on payment due dates and critical supplier status
- Monitor email and ticketing systems for disconnection notices, past-due notifications, and rejected invoices; update tickets at least weekly
- Identify invoices requiring immediate attention and escalate disconnection-related invoices to Vendor Managers
- Validate invoice numbers, vendor names, currencies, bank accounts, and PO numbers against internal records
- Ensure taxes and fees are separated correctly from PO line items and calculate tax versus surcharges using internal guidelines
- Validate invoice line items against contract deliverables in TEMS
- Confirm billing start dates align with service acceptance dates and services are not billed beyond termination dates
- Update TEMS data with billing Circuit IDs and other unique identifiers
- Calculate and validate variable usage charges against rate tables and minimum commit thresholds
- Log discrepancies for Special Process vendors in issue trackers for Vendor Managers
- Initiate tickets for missing invoices, payment failures, funding requests, and master data updates
- Conduct final PO health checks for POs trending toward insufficient funds or containing unapplied credit notes
- Process Credit Notes and True-Up invoices, documenting exchange rates and original invoice references
- Track and validate late fees; approve valid fees under $1k USD and delegate higher amounts for review
Requirements:
- A Bachelor's degree (finance/accounting/other business discipline preferred)
- 4-6+ years experience with payment systems in large multinational companies including accounts payable operations, invoicing procedures, payment terms and accounting techniques
- Experience with invoice/payment systems like SAP
- Excellent oral/written communication, interpersonal, and analytical skills
- Experience interacting with multiple levels within a company
- Able to work successfully both individually as well as to contribute as a team player
- Advanced level spreadsheets and basic data analytics, Google Sheets preferred
- Outstanding organizational, prioritization, and multitasking skills
- Attention to detail and a sense of urgency
- Ability to meet deadlines on a consistent basis
- Self starter with ability to accept responsibility for projects and see them through to completion
- An understanding of technical concepts related to data center operations and/or network backbone operations preferred
- Telecom experience preferred
- Ticketing systems for issue reporting and software/process bug tracking preferred
Benefits:
- Medical provided through UHC (PPO, HSA, Surest options)
- Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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