IT Project Manager – Infrastructure
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Job Description
Project Manager leading multiple complex IT infrastructure buildouts at Hydra Host. Driving project decision-making and customer communication in a fast-growing environment.
Responsibilities:
- Own Projects End-to-End
- Lead multiple concurrent customer infrastructure buildouts from kickoff through production go-live.
- Define scope, milestones, and timelines — often building the structure from scratch.
- Keep projects moving with clear accountability and proactive follow-up.
- Drive fast decision-making while protecting delivery quality.
- Work closely with engineering and operations teams to sequence installs and cutovers.
- Track hardware procurement, shipping, staging, and on-site installation.
- Be the Customer Quarterback
- Serve as the primary point of contact during infrastructure implementations.
- Translate technical details into clear business updates.
- Set expectations early and manage scope carefully.
- Proactively communicate risks before they become issues.
- Solve Problems in Real Time
- Identify roadblocks and remove them quickly.
- Manage vendor timelines and hold partners accountable.
- Handle last-minute changes without losing control of the project.
- Escalate strategically, not reactively.
- Keep It Lean but Controlled
- Maintain lightweight but effective project documentation.
- Track budgets, timelines, and risk in practical tools (Smartsheet, Jira, Monday, etc.).
- Build repeatable processes as the company scales
Requirements:
- 5+ years of experience managing IT infrastructure or data center projects.
- Proven experience running multiple concurrent complex deployments.
- Strong understanding of Data center operations.
- Experience working directly with external customers.
- Comfortable in fast-paced, ambiguous environments.
- Strong ownership mentality — you don’t wait to be told what to do
Benefits:
- Health insurance
- Professional development opportunities
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