Technical Project Manager
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Job Description
Technical Project Manager coordinating technology projects for a loyalty marketing company. Responsible for project execution, documentation, and stakeholder communication.
Responsibilities:
- Support the planning, execution, and delivery of multiple technology projects simultaneously
- Develop and maintain project plans, timelines, task lists, and project documentation.
- Track project milestones, deliverables, risks, and dependencies.
- Coordinate internal project meetings and maintain action item tracking.
- Ensure project stakeholders have visibility into project status and upcoming deliverables.
- Partner closely with the VP of Technology on client-facing projects and initiatives.
- Participate in client meetings to document requirements, decisions, action items, and follow-up tasks.
- Assist in gathering business requirements and clarifying project objectives.
- Create and maintain comprehensive project documentation, including BRDs, functional specifications, user stories, process maps, workflow diagrams, SOPs, meeting notes, and action item registers.
- Translate business discussions into clear and actionable requirements for technical teams.
- Work closely with developers, designers, QA resources, and business stakeholders to facilitate project execution.
- Assist with backlog management, sprint planning, and task prioritization activities.
- Ensure development teams have the information and documentation needed to complete assigned work.
- Coordinate testing activities, user acceptance testing (UAT), and deployment readiness efforts.
- Help identify and resolve project blockers through collaboration with project stakeholders.
- Assist in developing repeatable project management standards and best practices.
- Identify opportunities to improve workflows, communication processes, and project delivery methods.
Requirements:
- 3+ years of project coordination, project management, business analyst, implementation, or similar experience.
- Exceptional organizational and documentation skills.
- Strong written and verbal communication abilities.
- Experience creating detailed project documentation and workflow diagrams.
- Ability to manage multiple projects and priorities simultaneously.
- Strong problem-solving and analytical skills.
- Familiarity with software development lifecycles (SDLC).
- Bachelor's degree in Business, Information Systems, Project Management, or a related field (preferred).
- Understanding of APIs, integrations, databases, and web-based applications (preferred).
- Familiarity with Agile, Scrum, or hybrid project management methodologies (preferred).
- Experience using ClickUp, Jira, Smartsheet, Monday.com, or similar project management platforms (preferred).
- Experience with Lucidchart, Visio, Miro, or similar workflow and process mapping tools (preferred).
- PMP, CAPM, Scrum Master, or Business Analyst certifications are a plus (preferred).
Benefits:
- PTO
- paid holidays
- medical insurance
- dental insurance
- vision insurance
- life & AD&D insurance
- 401K
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