IT Project Manager
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Job Description
IT Project Manager at FusionTek overseeing IT project delivery and team collaboration. Managing projects from kickoff to completion for various clients in a fast-paced environment.
Responsibilities:
- Developing and managing project plans, timelines, and budgets
- Act as the primary liaison for clients regarding project-related communications, providing timely updates and addressing issues throughout the project life cycle.
- Oversee technical resources to guarantee that tasks are carried out in accordance with the project plan.
- Ensure project documentation is precise, encompassing project plans, schedules, budgets, change orders, and closure documents.
- Take the initiative to recognize, monitor, and address potential risks.
- Oversee modifications to the project scope by implementing a formal change control process to prevent scope creep and guarantee alignment with business objectives.
- Managing project development from inception to completion, ensuring projects meet intended outcomes and client satisfaction.
- Facilitating meetings and regular updates with stakeholders to communicate project status and address any issues or roadblocks.
- Coordinating cross-functional teams, ensuring collaboration and clear communication among staff, clients, and vendors.
- Evaluate and offer feedback on project hour estimates that are non-technical
- Performing evaluations after project completion to promote ongoing improvement and communicate insights gained with the team.
Requirements:
- 🎓**Education & Experience**
- Bachelor’s degree in Information Technology, Project Management, Business Administration, or a related field — or equivalent practical experience.
- **Minimum of 4 years of project management experience within a Managed Service Provider (MSP) environment** (required).
- Demonstrated experience working directly with clients, vendors, and internal technical teams in a fast‑paced service environment.
- Proven ability to manage multiple IT projects simultaneously, coordinating cross‑functional teams to successful outcomes.
- **PMP certification preferred** (or other relevant project management credentials)
- 🛠️ **Technical Skills**
- Strong understanding of IT principles, infrastructure, and managed services, with the ability to communicate technical concepts clearly to clients.
- Proficiency with Microsoft Office Suite (Excel, Teams, SharePoint).
- Hands‑on experience with PSA and project management tools such as ConnectWise Manage, Autotask, Asana, or Microsoft Project.
- Familiarity with IT Service Management (ITSM) frameworks and best practices.
- ⭐**Other Skills & Abilities**
- Exceptional organizational and time‑management skills.
- Strong communication and interpersonal abilities, with a client‑focused approach.
- Proactive problem‑solver with the ability to identify risks early and implement effective mitigation strategies.
- Detail‑oriented and committed to accuracy and follow‑through.
- Able to work both independently and collaboratively within a team environment
Benefits:
- 💰 **Salary Range:** $90,000–$110,000 per year
- 🎯 **Quarterly bonus eligibility **to reward performance
- 🏥 **Comprehensive coverage**: Medical premium contributions vary by plan: Up to 90% company-paid coverage for select plans and fixed employer contribution for all other plans
- 📈 **401(k) plan** with 4% company matching and immediate vesting
- 🎉 **Generous time off**: 7 paid holidays + 17 PTO days in your first year
- 📚 **Educational reimbursement** for certification exams and access to company‑provided training resources
- 🤝 **Team culture**: Fun events and opportunities to connect with colleagues
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