Junior Product Administrator
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Job Description
Junior Product Administrator supporting SaaS applications for a U.S.-based financial services company. Engage with technical teams and assist in product operations and configuration.
Responsibilities:
- Configure, administer, and maintain multiple SaaS applications (user access, entitlements, backend switches, workflows).
- Support onboarding, permissions, operational updates, and client-facing requests.
- Troubleshoot issues, document findings, and escalate to vendors when needed.
- Maintain product documentation and configuration standards.
- Serve as a liaison between vendor systems and internal architecture/product teams.
- Assist with light product analysis as tools integrate with internal systems (e.g., LOS, reporting).
Requirements:
- 1–2 years of experience in SaaS administration, product operations, or technical support.
- Strong ability to learn new software tools and understand system behavior.
- **Excellent communication skills in English** (written and verbal).
- Basic analytical skills and comfort working with technical teams.
- Ability to triage issues, manage priorities, and follow structured processes.
- **Responsibilites**
- Configure, administer, and maintain multiple SaaS applications (user access, entitlements, backend switches, workflows).
- Support onboarding, permissions, operational updates, and client-facing requests.
- Troubleshoot issues, document findings, and escalate to vendors when needed.
- Maintain product documentation and configuration standards.
- Serve as a liaison between vendor systems and internal architecture/product teams.
- Assist with light product analysis as tools integrate with internal systems (e.g., LOS, reporting).
Benefits:
- Competitive compensation in USD.
- Fully remote work.
- Flexible schedule and collaborative work environment.
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