Klantenservice Medewerker
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Job Description
Dutch-speaking customer service agent helping VodafoneZiggo customers by phone. Selling suitable products and packages from a 100% home-office role in Spain.
Responsibilities:
- Nederlandse klanten telefonisch helpen met vragen over producten en diensten
- Actief luisteren, meedenken en passende oplossingen bieden
- Nieuwe producten en voordeligere pakketten aanbieden
- Opzeggingen voorkomen
- Optreden als commercieel aanspreekpunt in de klantenservice
Requirements:
- Woonachtig in Spanje
- Vloeiend Nederlands spreken
- Minimaal 2 avonden per week beschikbaar
- Stabiele internetverbinding via ethernetkabel
- Affiniteit met telefonie, internet en tv
- Basiskennis MS Office
Benefits:
- Aantrekkelijke bonusregeling / bonus vanaf dag 1
- Flexibele werktijden tussen 08:00-20:00
- Parttime mogelijk vanaf 20 uur
- 23 vakantiedagen (fulltime)
- Collectieve zorgverzekering
- 100% Home Office vanuit Spanje
- Online training
- Een gezellig klantenservice-team
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