Korean Bilingual Virtual Assistant
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Job Description
Bilingual medical virtual assistant supporting Neolytix’s U.S. healthcare providers. Preparing medical records, updating patient information, and improving clinic workflow remotely.
Responsibilities:
- Prepare and assemble medical record documentation/charts for physicians
- Ensure medical record compliance through self-documentation attestation
- Update patient history, physical exam, and other pertinent health information
- Prepare and send documentation to physicians for review and approval through detailed data entry and facility-specific procedures
- Monitor the duration of basic lab results and screening procedures
- Comply with hospital and medical facility policies, including HIPAA and Joint Commission requirements
- Perform clerical duties and tasks to improve provider productivity and clinic workflow
- Assess, review, and apply relevant criteria
Requirements:
- Previous experience in a customer service or healthcare-related role preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in Microsoft Office and electronic medical records (EMR) systems
- Compassionate and empathetic demeanor
- Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
- Webcam
- Noise Cancelling headset
- 30mbps internet speed or above
- Dedicated place at home for work
- English communication skills in a professional setting
- Chinese communication skills in a professional work environment
Benefits:
- Complimentary Medical Coverage
- Life & Disability Insurance
- Participate in Clubs based on your hobbies
- Paid training
- Remote work setup
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