Lawyer – Innovation and AI Adoption
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Job Description
Lawyer - Innovation and AI Adoption advising law firms on integrating AI solutions into their practices. Working with LexisNexis services, ensuring maximum value and customer education.
Responsibilities:
- Directing the adoption and integration of Lexis+ AI with Protégé into legal practices and lawyer tasks, processes and workflows
- Delivering a superior customer experience for Lexis+ AI with Protégé based on a deep understanding of lawyers’ legal practice needs, expectations and goals
- Growing usage and adoption of LexisNexis services with our customers
- Implementing customer onboarding, training, support, maintenance, data analysis and usage-driving activities for assigned customer accounts
- Preparing and delivering customer presentations to drive adoption and communicate our value propositions and differentiators
- Developing and maintaining relationships with key contacts and decision makers within customer organizations
- Assist in developing and executing an account management strategy that drives retention, renewal, adoption, and growth
- Assist in the development of online resources and content, such as videos, reference guides, emails, social media posts and in-product messages
- Bring meaningful insights from the customer and the market into the business to help improve our products and market knowledge
Requirements:
- A J.D. or LL.B degree
- Recent experience in legal practice at a large law firm
- In-depth understanding of law firm operations and trends affecting the legal industry
- Ability to create and present materials and presentations to an executive level audience using both written and verbal communication skills
- Experience and ability in building customer relationships
- Excellent organizational skills and problem-solving abilities
- Written and verbal communication skills in French are an asset
- Knowledge of corporate legal department operations is an asset
- Be able to travel up to 10% of the time
Benefits:
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
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