Lead UX Designer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead UX Designer at insightsoftware, focusing on complex workflow design in enterprise SaaS applications. Responsible for driving design quality and evolving the design system.
Responsibilities:
- Lead heuristic evaluations of the current CEM platform, documenting usability, accessibility, workflow, and consistency issues across core functional domains, and synthesizing findings into actionable design priorities
- Translate qualitative and quantitative research findings into workflow models, interaction patterns, and validated design directions
- Help establish, govern, and evolve the CEM design system including branded component variants, interaction patterns, accessibility standards consistently across all design output
- Collaborate with the UX Manager and Engineering to contribute new components, patterns, and documentation to the design system as new workflows surface design needs not yet covered by existing standards
- Maintain design file hygiene and Figma library alignment ensuring design work is structured to support clean handoff to Engineering and reduce implementation ambiguity
- Own end-to-end UX design for high-complexity CEM workflows from initial concept through validated prototype to production-ready specification.
- Produce interaction models, annotated wireframes, high-fidelity prototypes, and design specifications sufficient for engineering implementation without loss of design intent
- Lead iterative design reviews with Product, Engineering, and senior stakeholders communicating design rationale clearly and incorporating feedback without compromising user experience quality
- Operate within a Lean UX model paired closely with engineering through dual-track collaboration: running design discovery ahead of delivery sprints to provide just-in-time designs that are validated before engineering commitment
- Define and maintain a clear MVP design scope in partnership with Product Management establishing success metrics that enable a ship-and-measure approach for well-understood, lower-risk features
- Contribute to post-delivery UX evaluation using application analytics to assess adoption, identify friction points, and inform the next design iteration
- Leverage AI prototyping tools to accelerate design exploration, concept validation, and the generation of design artifacts across the product development lifecycle
- Partner with the UX Manager to establish design delivery processes, file organization standards, handoff conventions, and quality gates that support consistent, high-quality output as the team scales
- Contribute to the CEM design repository maintaining organized Figma libraries, component documentation, and reusable pattern documentation that reduces redundant design work across the team
Requirements:
- 8+ years of UX design experience, with progressive responsibility leading complex workflow design across enterprise SaaS applications
- Demonstrated experience owning or making major contributions to a design system in a production SaaS environment.
- Proven ability to produce high-fidelity interaction designs and prototypes for dense, data-intensive enterprise applications with a portfolio demonstrating mastery of information hierarchy, workflow efficiency, and accessibility in dense, data-intensive enterprise UI contexts
- Experience in a Lean UX or dual-track agile delivery model, validating with users iteratively, and delivering just-in-time specifications
- Strong cross-functional collaboration skills with Product Management and Engineering, including contributing to discovery, shaping requirements, and communicating design rationale to non-design audiences
- Bachelor's degree in Interaction Design, Human-Computer Interaction, Graphic Design, Information Science, or a related field required; equivalent professional experience considered
Similar Jobs
Product Designer
Product Designer crafting intuitive user experiences at Busbud for global travel solutions. Collaborating with a small team to enhance web experiences across various brands.
Senior SAP UX-UI Designer
Senior UX UI Designer at EY leading end-to-end design activities for digital products and applications. Collaborating with stakeholders to ensure user-centered design and best practices.
UX Designer – Enterprise Platform
UX Designer for Tech Holding designing a modern enterprise platform replacing a legacy system. Collaborating with business users and engineering teams to develop intuitive user experiences.
Staff Product Designer
Staff Product Designer at Suralink leading design for new AI-powered features. Responsible for transforming complex workflows into elegant interactions and evolving the design system.
Project Manager – Electronic Design Services
Project Manager leading customer engagements and cross-functional teams in electronic product development. Managing programs from design to validation, ensuring quality and budget expectations.
UX/UI Designer
UX/UI Designer at Stefanini focused on designing digital experiences and creating customer journey prototypes. Collaborating on design systems and user interface workflows.
Product Designer
Product Designer at SoftDesign creating digital solutions connecting user needs with business goals. Collaborating with cross-functional teams to drive product design and user experience.
Staff Product Designer
Staff Product Designer leading design for critical product areas at Mercury Insurance. Shaping user-centered design strategies while utilizing AI tools for enhanced workflows.
Senior Product Designer
Senior Product Designer responsible for product design and user experience at a leading software development company. Collaborating with stakeholders to deliver high-quality, scalable tech solutions.
Senior Product Designer
Senior Product Designer crafting end-to-end user experiences for gaiia’s operational platform. Collaborating with product and engineering to deliver high-quality designs across B2B applications.
Product Designer
Product Designer focused on enhancing user experiences for gaiia’s operational platform, collaborating with product and engineering teams on complex workflows.
Manager – Web Development, UI/UX
Manager for Web Development & UI/UX leading a newly built remote team. Overseeing frontend engineering and client relationships for high-quality UI/UX outcomes.
Senior Product Designer – 6 month contract
Senior Product Designer providing execution support for defined problems in a remote role. Collaborating with Engineering to deliver build-ready UX while maintaining quality standards.
UX Designer
UX Engineer focusing on design from research to front-end development for healthcare compliance tools. Collaborating with product managers and engineers to create intuitive applications.
Head of Design
Head of Design at Vanta, focusing on improving and verifying security practices for businesses. Collaborating with a talented team to ensure continuous security monitoring and transparency.
Senior Product Designer
Senior Product Designer enhancing user experience and efficiency in real estate platform. Collaborating with a diverse team to lead innovation and design system implementation.
Design Manager, Data Centers
Design Manager overseeing colocation and hyper-scale data center projects with global clients. Managing design teams and ensuring projects meet client requirements on schedule and quality.
Design Manager, Data Centers
Design Manager overseeing data center projects for AECOM. Responsible for project management from design to construction for global clients.
Senior UX Designer – Healthcare, Diagnostics
Senior UX Designer designing user-centered solutions for complex healthcare applications at Nagarro. Leading design activities from discovery through delivery and collaborating with cross-functional stakeholders.
Senior Product Designer
Senior Product Designer shaping how users interact with complex geospatial data and wildfire analytics at Technosylva. Leading design of intuitive interfaces for utility operators and emergency managers.