Legal Intake Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Legal Intake Specialist responsible for initial client contact and screening at law firm. Managing inbound inquiries, qualifying leads, and providing customer service support.
Responsibilities:
- Promptly and professionally answer inbound client calls, acting as the primary voice of the firm to establish trust from the first point of contact
- Conduct detailed intake processes with inbound callers to qualify leads and determine if their legal needs align with our firm's practice areas
- Accurately capture and enter prospective client information, case facts, and contact details into our system to ensure the legal team has a clear starting point
- Provide exceptional customer service by addressing initial concerns, explaining the next steps of the process, and maintaining a supportive tone
- Utilize sales-minded communication techniques to guide potential clients through the intake funnel and encourage them to move forward with our services
Requirements:
- Excellent communicative English skills, both verbal and written, are required for high-level professional interaction.
- Proven experience in legal intake or handling high-volume professional inquiries
- Legal industry experience is most ideal and highly preferred
- Experience as a Receptionist or in a Sales environment is a significant advantage
- Proven experience in legal intake or handling high-volume professional inquiries
- Strong customer service orientation with the ability to handle sensitive situations with empathy
Benefits:
- Work From Home
- Performance Bonus
Similar Jobs
Legal Intern, Fall 2026
Legal Internship at CIEL focusing on international environmental law and human rights research. Developing skills in legal strategies for human rights protection and environmental advancement.
Research Associate – Legal AI Tech
Wissenschaftlicher Mitarbeiter translating legal requirements into AI-compatible structures at a Legal Tech start-up. Engaging with legal issues while collaborating closely with CLO in a dynamic team environment.
Legal & Compliance Manager – Focus on Energy Law
Legal & Compliance Manager at meistro overseeing energy law compliance and advising legal matters. Collaborating with internal and external partners to ensure legal and operational excellence.
Senior Staff Attorney
Senior Staff Attorney litigating premises actions, motor-vehicle accidents, property damage, and No-Fault claims. Join The Hartford to deliver the best legal strategies and results.
Mid-Level Litigation Attorney
Mid-Level Litigation Attorney managing diverse civil litigation cases for Bremer Whyte Brown & O’Meara. Opportunity for professional growth with mentoring from experienced partners.
Legal Operations Lead
Legal Operations and Contracts Lead co-managing legal requests and overseeing contract management. Collaborating with cross-functional teams and implementing process improvements to enhance efficiency.
Legal Coordinator
Coordenador Jurídico coordinating legal operations for Sanchez e Sanchez Sociedade de Advogados. Leading legal teams and ensuring compliance and technical excellence in legal proceedings.
Litigation Compliance Attorney
Litigation Compliance Attorney at TopDog Law responsible for ethics compliance in a remote role. Collaborating with the general counsel and overseeing litigation processes in a rapidly growing law firm.
Senior Director, Legal
Senior Director, Legal leading legal strategies for Kasa, a tech-enabled hospitality brand. Advising executives on contracts, litigation, risk, and corporate governance.
Legal AI Implementation Strategist
Legal AI Implementation Strategist at Haast, transforming how global enterprises handle compliance through AI implementation and deep legal understanding.
Bankruptcy Attorney
Bankruptcy Attorney managing all aspects of bankruptcy cases remotely. A dedicated legal professional ensuring high-quality services for clients navigating bankruptcy matters.
Supervising Attorney
Leading and managing attorneys in insurance defense litigation at Farmers. Collaborating with stakeholders to drive business outcomes and optimize representation of clients.
Manager, Legal Operations Process – Technology
Manager overseeing legal operations processes and technology solutions at Covetrus. Designing efficient workflows and implementing technology-enabled solutions for the legal department.
Legal Fellow
Legal Intern responsible for legal research and supporting corporate legal strategies. Join Iron Mountain's Global Legal team for practical experience in a remote environment.
Legal Intake Specialist
Intake Specialist handling immigration support for clients via phone and CRM. Assisting in onboarding and retention while working in a remote role across various locations.
Legal Operations Process Consultant
Legal Operations Process Consultant partnering with Corporate Legal teams to streamline workflows. Identifying opportunities for process improvements and designing scalable solutions.
Director of Legal
Director of Legal providing legal counsel and supporting governance in higher education. Building and maturing legal functions while ensuring compliance and risk management.
Legal Billing Associate
Legal Billing Analyst reviewing and processing legal invoices at WBL. Collaborating with Finance and ensuring compliance with billing guidelines in a remote work setting.
German Document Review Attorney
German Document Reviewer at Contact Review working on document review and legal research projects. Collaborating with various team members to improve workflows and project efficiency.
French Document Review Attorney
French Document Reviewer for eDiscovery Document Review assisting with document review and legal research. Seeking fluency in French and familiarity with document review workflows.