Loan Processor
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Job Description
Loan Processor reviewing borrower documentation, compliance, and underwriting packages for CrossCountry Mortgage, a nationwide distributed retail mortgage lender. Managing pipelines and resolving investor suspense items.
Responsibilities:
- Provide quality customer service by obtaining necessary documentation to underwrite loans
- Order third-party documentation by communicating directly with customers and/or Loan Officers
- Provide required disclosures under applicable local, state, and federal regulations
- Review and analyze borrowers’ credit, employment, income, and assets before underwriting
- Assemble complete loan packages for underwriting
- Verify required documentation and complete loan checklists
- Verify application completeness and accuracy and identify potential underwriting issues
- Prepare loan approval summaries, Forms 1008 and 1003, and verify document accuracy
- Communicate with Loan Originators, customers, and Underwriters to obtain required documentation
- Review loans for compliance with mortgage-related regulations and prepare disclosures
- Obtain property surveys, flood certificates, title commitments, and payoff information
- Verify vendor orders, invoices, and applicant e-files
- Manage the pipeline and submit reports within allotted turnaround times
- Assist with loan setup
- Document loan-related communication in the conversation log
- Train and assist with supervision of new Loan Processors and other processing personnel
- Assist closing, secondary marketing, and loan servicing teams with clearing investor suspense items
Requirements:
- High School Diploma or equivalent
- Minimum of 5 years’ residential mortgage processing experience
- Experience with Encompass
- Working knowledge of RESPA regulations and general knowledge of mortgage and consumer lending regulations, including Regulation Z and Regulation B requirements, and loan documents, preferred
- Knowledge of DU, LP, Microsoft Office, and Windows
- Excellent math and analytical skills
- Excellent communication skills
- Excellent prioritization and time management skills
- Available to work varying hours and overtime if needed
Benefits:
- Competitive compensation plan
- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- Company-provided short-term disability
- Employee assistance program
- Wellness program
- Robust benefits package
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