Senior Broker Loan Processor
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Job Description
Senior Broker Loan Processor managing wholesale mortgage pipelines for Better’s AI-native home-finance platform. Coordinating submissions, underwriting conditions, pricing, closing requirements, and funding.
Responsibilities:
- Own and monitor an active broker-loan pipeline, keeping milestones, deadlines, and next steps visible and on track
- Review files for completeness and potential issues
- Prepare and submit loans through multiple wholesale lender websites and portals
- Use pricing tools, product matrices, and lender program knowledge to support loan officer decisions about available options and lender fit
- Track underwriting decisions and conditions, appraisal and title progress, disclosures, rate-lock timelines, closing requirements, and funding
- Coordinate timely document collection and condition resolution with borrowers, loan officers, wholesale lenders, and internal partners
- Provide clear status updates and persistently follow up on outstanding items
- Raise risks early with a proposed next step
- Maintain accurate loan records and organize documentation in company systems according to lender and company requirements
- Apply working knowledge of agency and government requirements to identify guideline questions and route them to the appropriate decision-maker
- Share ideas, experience, and process improvements as the broker processing department grows
Requirements:
- Typically 10+ years of mortgage loan processing experience, with a strong preference for a mortgage broker background
- Candidates with fewer than 10 years may be considered if their most recent five years were dedicated exclusively to broker loan processing
- Hands-on familiarity with several wholesale lender websites, portals, submission processes, and condition workflows
- Working knowledge of underwriting guidelines and loan requirements for DSCR, bank statement, and Non-QM programs
- Experience with mortgage pricing and strong understanding of lender programs and product options
- Ability to organize, track, and manage a fast-paced pipeline with multiple deadlines
- Excellent follow-up, communication, judgment, and attention to detail
- Initiative and ownership through resolution
- Ability to work independently while collaborating with loan officers, lenders, and internal teams
- Interest in contributing to a growing department and potentially developing into a leadership role
- Must be authorized to work in the United States
- Must answer employment visa sponsorship question
Benefits:
- Healthcare, including medical, dental, and vision
- Health savings accounts
- 401(k)
- Flexible paid time off
- Wellness resources
- Additional benefit perks and discounts
- Employee benefits
- Opportunity to help grow the department and potentially take on leadership responsibilities
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