Login-out/Sample Management Staff, Customer Service, Hardline
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Job Description
Sample management staff handling laboratory testing samples for Eurofins’ scientific testing services. Managing eLims records, storage, transfers, and customer-service coordination.
Responsibilities:
- Manage the end-to-end sample lifecycle, including receiving, processing, sorting, storing, and distributing testing samples to relevant laboratories
- Receive, manage, and sort incoming samples
- Update and manage sample information in the eLims system
- Inspect and transfer samples to the appropriate testing team
- Organize, store, and preserve samples according to company regulations and client requirements
- Liaise with Customer Service regarding sample status, Test Request Forms, sample receipt, and client inquiries or complaints
- Comply with company regulations on document and sample management
- Follow safety, 5S, and sample preservation guidelines
- Perform other tasks as assigned by superiors
Requirements:
- Fresh graduate or 6-month experience in a testing/laboratory environment is an advantage
- Graduated from College or University
- Basic English; capable of reading and understanding English documents
- Quick learner, meticulous, accurate, and highly responsible for sample management
- Strong capability in logical sample arrangement and scientific storage
- Proficient in using Excel or tracking logs for sample management
- Able to work independently and under pressure; enthusiastic and reliable
Benefits:
- 100% salary during probation
- Full Social Insurance coverage from day one
- 13th-month salary
- Meal allowance
- Milk allowance
- Comprehensive healthcare insurance (applied after probation; extended to family members depending on level)
- Annual health check-up
- 14–16 days of annual leave per year
- One additional day off and a gift card during your birthday month
- Standard working schedule: Monday to Friday, 8:00 to 17:00
- Performance-based bonus (applicable for Sales roles)
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