Manager, Process Improvement
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Manager Process Improvement at Northrop Grumman leading Continuous Improvement and Root Cause Correction Actions initiatives. Overseeing improvement projects, training sessions, and process audits across functions.
Responsibilities:
- Provide management and skills development for a team of highly skilled and senior Mission Assurance engineers who focus on Continuous Improvement and Root Cause Correction Actions.
- Leverage Lean-Agile principles and industry best practices to drive development and execution of continuous improvement activities across functions represented within Global Operations including Corporate functions across the enterprise.
- Provide leadership and oversight to Preventative & Corrective Action Boards (PCAB).
- Oversee management of performance measures and Centralized improvement backlog dashboards to ensure appropriate metrics are visible and actionable for understanding trends and areas of focus that drive business value and speed.
- Lead end-to-end improvement projects using Lean, SixSigma, and Agile methodologies.
- Conduct value stream mapping, root cause analysis (5 Why, Fishbone), and process performance audits.
- Facilitate workshops, Kaizen events, and training sessions to upskill staff in continuous improvement tools.
- Partner with IT, Finance, and Operations to design or configure automation solutions (RPA, workflow engines).
- Serves as the organization's subject matter expert on Continuous Improvement and provides training and development activities for cross-functional team members
- Demonstrate excellent written and verbal communication skills, effectively influencing stakeholders at all organizational levels.
Requirements:
- Bachelor’s Degree with 8+ years of related experience OR Master’s Degree with 6+ years of related experience
- At least 3 years of leadership experience
- Experience with technical and project management
- Lean/Six Sigma Blackbelt to drive continuous improvement
- Lean-Agile certifications
- Experience with statistical and process capability analysis
- Proficient in industry standard methodologies and tools for Continuous Improvement (5S, kanban, value stream mapping, DMAIC, 8D, Shainin Red X)
- Experience in design and manufacturing, or technology environment
- Experience managing multiple concurrent projects
- Demonstrated ability to build relationships and communicate effectively with all levels of the organization and with internal and external customers
- Demonstrated leadership abilities, including the ability to coach, develop and mentor others
- Experience in change management through creating, sustaining and improving standards and procedures
Benefits:
- health insurance coverage
- life and disability insurance
- savings plan
- Company paid holidays
- paid time off (PTO) for vacation and/or personal business
- eligibility for overtime, shift differential, and a discretionary bonus in addition to base pay
- Annual bonuses
Similar Jobs
Live Ops Specialist
Live Ops Specialist for ARB Interactive managing Modo Boxes and game configurations for Modo Casino. Collaborating with multiple teams to ensure quality and timely launches.
Claims Operations Manager – Refund Management
Claims Operations Manager leading modernization of the provider refund ecosystem at Devoted Health. Focused on compliance, operational efficiency, and performance governance with cross-functional collaboration.
Operations Specialist
Operations Specialist managing customer onboarding processes for fintech products at a fast-growing startup. Ensuring compliance with regulatory requirements and improving onboarding efficiencies.
Operations Trainer
Operations Trainer responsible for hands-on training of regional staff at Luminare Health. Engaging in corporate curriculum, procedures, and documentation for various Operations functions.
CX Process Manager
CX Process Manager at Reserv focused on designing and improving claims support processes and workflows. Driving alignment across teams to enhance customer experience and operational efficiency.
Director, Sales Operations
Director of Sales Operations at Merative focusing on data analytics and team development to optimize sales strategies. Leading a high-performing team to improve revenue outcomes through AI and automation.
Ad Operations Specialist
Ad Operations Specialist at BM Digital optimizing advertising campaigns and analyzing performance metrics using marketing tools and technology.
Global Live Operations Specialist
Global Live Operations Specialist executing structured workflows for delivery quality in DoorDash's marketplace. Engaging in real-time monitoring and issue resolution while maintaining operational performance.
Manager, Payment Operations
Manager of Payment Operations at Point C leading payment-related operational processes and cross-functional collaboration. Focusing on accuracy, scalability, and efficiency in payment execution.
Integrator – Head of Operations
Builder energizing operations for a remote speech-language pathology organization focused on support and connection. Overseeing people operations, marketing coordination, and leadership development.
Operations Manager – PropTech SaaS
Operations Manager supporting backend customer operations in a fast-paced PropTech SaaS environment. Focused on operational efficiency and process coordination across teams.
Services Operations Enablement Specialist
Services Operations Specialist at Border States focusing on reducing operational inefficiencies and supporting service lines. Empowered to drive process improvements and collaborate cross-functionally.
Manager, Employee Service – Operations
Manager of Workday Core HR processes at Zillow Group, leading improvements and supporting employee service initiatives. Drive process efficiency and leadership collaboration.
Field Operations Manager – Fleet Services
Field Operations Manager II leading maintenance management across multiple locations at Ryder. Ensuring compliance, performance management, and customer satisfaction in operations.
Manager, Operational Excellence Analytics
Manager of Operational Excellence Analytics responsible for data architecture and AI modeling at CVS Health. Collaborating with IT and mentoring teams to improve operational efficiency.
Senior Associate, Stars – Operations Analytics
Senior Analyst managing data analytics for CVS Health, supporting Stars Part D measures and enhancing performance ratings. Collaborating cross-functionally and preparing reports for senior leadership.
Specialty Operations Pharmacy Technician 3
Specialty Operations Pharmacy Technician supporting pharmacists in medication preparation and handling inbound member calls. Ensuring adherence to operational processes for healthy outcomes.
Administrative Operations Assistant
Administrative Operations Assistant supporting finance operations for AI-driven eCommerce agency. Collaborating across teams to ensure smooth business operations and supporting HR processes in Türkiye and the US.
Spezialist:in Betrieb & Optimierung PV-Anlagen, Teilzeit
Flexible support role for operating and economically optimizing PV systems at Swiss Renewable Solutions. Responsibilities include oversight, troubleshooting, and data analysis for solar installations.
Edge Operations Engineer
Circuit Provisioning Engineer handling server and network hardware troubleshooting for Centific in a remote setup. Requires IT degree and experience in data centre operations.