Medical Assistant
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Job Description
Medical Assistant supporting the delivery of high-quality, technology-enabled patient care at Welby Health. Collaborating with healthcare teams to ensure excellent patient experience and adherence to care plans.
Responsibilities:
- Monitor and review patient vitals and assessments within Welby Health’s platform
- Support care managers in executing and maintaining individualized care plans
- Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
- Coordinate with providers and internal teams to facilitate follow-up tasks and operational needs
- Serve as a liaison between patients and providers to help patients understand instructions, stay engaged, and adhere to their care plan
- Deliver patient education, routine guidance, and general support via telephone and secure messaging
- Empower patients to manage chronic conditions and build sustainable health habits
Requirements:
- Active and valid medical assistant (MA) certification
- Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
- Associate’s degree in a healthcare related field
- Exceptional written and verbal communication skills
- Ability to work independently in a remote, technology-enabled environment
- Strong organizational skills with attention to detail and follow-through
Benefits:
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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