Mortgage Production Associate
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Job Description
Loan Coordinator role at Cornerstone Home Lending, supporting Loan Officers and ensuring exceptional client experiences throughout the mortgage process.
Responsibilities:
- Welcome new clients with professionalism, responsiveness, and exceptional customer service.
- Review loan applications for completeness and accuracy.
- Assist clients with completing mortgage applications and ensuring accurate borrower information.
- Collect and organize upfront documentation, including income, asset, employment, and credit documentation.
- Perform preliminary income calculations.
- Analyze borrower income, assets, and documentation to identify potential issues before submission to processing.
- Review borrower scenarios for guideline eligibility.
- Run Automated Underwriting System (AUS) findings.
- Prepare and issue initial loan disclosures.
- Review fees for accuracy.
- Prepare and submit complete, well-organized loan packages to the Processing Department.
- Coordinate with processors, underwriters, escrow, title companies, insurance agents, and clients.
Requirements:
- Exceptional customer service and communication skills.
- Highly organized with excellent time management.
- Strong attention to detail and analytical thinking.
- Ability to prioritize multiple loan files in a fast-paced environment.
- Experience reviewing borrower income, assets, and loan documentation.
- Working knowledge of mortgage guidelines and loan products.
- Experience running Automated Underwriting Systems (DU/LPA preferred).
- Strong computer and technology skills with the ability to quickly learn new systems.
- Experience working within a mortgage loan origination system and CRM is preferred.
- NMLS license preferred.
Benefits:
- Medical
- Dental
- Vision
- Accidental Death
- Long-Term Disability
- Short-Term Disability
- FSA
- HSA
- 401(k)
- Basic Life
- Voluntary Life
- Paid Parental Leave
- Performance-based bonus
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