MRP Estimator, Claims Specialist
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Job Description
MRP Estimator & Claims Specialist managing project estimates and enhancing team performance for construction projects. Key responsibilities include training, estimating, and collaboration with internal teams.
Responsibilities:
- Engage with Pure adjusters and homeowners or property managers to assess project scope and build trust during the sales process
- Develop accurate estimates using Xactimate or other relevant software
- Present estimates and proposals to clients, ensuring clear understanding of project scope, cost, and timelines
- Collaborate with internal teams to transition projects from sale to production
- Train new hires and existing team members in company estimating standards by performing quality reviews
- Create and maintain training content, including job aids, videos, and SOPs
- Provide coaching to our sales team to evaluate and support estimators and sales reps
- Conduct one-on-one mentoring for process improvement and skill-building
- Identify performance gaps and recommend strategies to improve team efficiency and accuracy
Requirements:
- Associate's degree preferred; High school diploma with relevant experience required
- 10+ years customer service experience, preferably in construction or home services
- 10+ years experience with Xactimate/Symbility systems and project management tools
- Excellent verbal and written communication abilities
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