Network Engineer, Information Technology Services – Network Services
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Job Description
Network Engineer overseeing network operations and managing network infrastructure at West Virginia University IT Services. Leading technical projects and guiding junior technicians for optimal performance.
Responsibilities:
- Lead the installation, configuration, and maintenance of complex network hardware and software components, including routers, switches, firewalls, and wireless systems.
- Oversee the setup and maintenance of local area networks (LANs) and wide area networks (WANs).
- Diagnose and resolve advanced network issues, utilizing in-depth knowledge of network protocols, routing, and switching.
- Investigate and resolve complex connectivity, performance, and security incidents.
- Utilize advanced network monitoring tools to ensure network performance, reliability, and security.
- Analyze network traffic patterns and implement Quality of Service (QoS) policies to optimize data flow.
- Lead network-related projects, such as network upgrades, migrations, and new technology implementations.
- Collaborate with cross-functional teams to define project scopes, timelines, and requirements.
- Provide technical guidance and mentorship to junior network technicians, sharing knowledge and best practices.
- Maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
- Develop and enforce network standards, ensuring consistency and compliance.
- Implement advanced network security measures, including firewall configurations, intrusion detection systems, and access controls.
- Stay updated with security trends and best practices to address evolving threats.
- Plan and execute network changes, upgrades, and patches while minimizing disruption to users and services.
- Document and communicate all changes through the WVU Change Management Process.
Requirements:
- Undergraduate degree or equivalent combination of training, education, and experience in a relevant field
- A minimum of four (4) years of experience involving:
- Configuration and installation of Routers, Switches, Unified Communications, Wireless Access Points, and Firewalls
- Experience in Internet TCP/IP protocols such as DHCP, DNS, SNMP, TELNET, FTP, WWW, SSH
- Design and implementation of complex and secure LANs/WANs
- Any equivalent combination of related education and/or experience will be considered. All qualifications must be met by the time of employment.
- Substantial experience in network operations, with a proven track record of progressively responsible roles.
- Proficiency in advanced network protocols and technologies (BGP, OSPF, etc.).
- Strong troubleshooting skills and the ability to analyze and resolve complex network issues.
- Expertise in network security principles, including firewalls, VPNs, and intrusion detection systems.
- Excellent leadership and communication skills for project management and team collaboration.
- Ability to mentor and guide junior technicians, fostering their professional growth.
- Strong attention to detail and organizational skills.
- Adaptability to changing technologies and a willingness to continuously learn.
- Licenses/Certifications Cisco (CCNP or higher), Juniper (JNCIS or higher), Palo Alto (PCNSA or higher), Fortigate certifications preferred.
Benefits:
- 37.5-hour work week
- 13 paid holidays ( staff holiday calendar )
- 24 annual leave (vacation) days per year or more based on years of service ( employee leave )
- 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
- WVU offers a range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks.
- Wellness programs
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