Network Engineer
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Job Description
Network Engineer responsible for designing DWDM solutions and managing network installations at Zayo. Collaborates across teams to provide advanced telecommunications and customer service.
Responsibilities:
- Responsible for understanding DWDM technologies by creating innovative solutions to address delivery services to customers
- Plays a key role in building future network design and manages all products and services to deliver leading edge, state of the art solutions on time and at cost
- Foster strong relationships with all internal business units
- Assists in making engineering standards and product specifications more efficient
- Creates targeted plans from simple customer orders to complex network designs
- Assists in future network design based on the overall budgets and helps schedule the completion based on requirements etc
- Works closely with the Operations and Field Services to provide input in timely completion of projects
- Assist in the development of a Capital budget; provide budgetary details related to customer forecast and network upgrades
- Manage capital associated with projects according to plan, develop reports, and provide weekly updates
- Engineer and design solutions, which can include public and private telecommunications networks
- Specify, evaluate, and recommend the procurement of telecommunications hardware/software products and services
- Project manage network installation projects consisting of telecommunications equipment, systems, and services; develop operating procedures; train operating personnel; and provide on-going technical support
- Manage network capacity and utilization based on engineering and technical guidelines established by engineering requirements of the network
- Interface between the sales and Zayo customer service to manage the order process with quality service
- Record and track all aspects of customer circuit in conjunction with the customer order to meet requested service dates
- Develop and recommend strategies to address specific telecommunications, connectivity and related customer service needs
- Provide tier III technical support to customers and other work groups
- As the system expert, has a broad knowledge of all aspects of the assigned systems, including its design basis, vendor equipment, operating characteristics, and required maintenance
- Assist in standardization for configuring customer and network equipment.
- Provision new circuits, routers, and other network equipment as required providing customer service.
Requirements:
- MA or MS degree highly desirable, or equivalent telecommunications experience
- One to three (1-3) years applicable experience
- Knowledge of telecommunications network circuit design and/or fiber optic networks or other comparable networks
- Significant knowledge and experience of various telecom products (example: Infinera, Ciena, Cisco, Fujitsu, ALU, Nokia) as well as design alternatives
- Thorough understanding of the fiber optic network and associated electronics
- Demonstrated communications and negotiations skills
- Ability to effectively communicate and provide technical direction to technical and non-technical personnel
- PC skills required to perform daily work activities
- Ability to work with a minimum of supervision and ability to be an integral member of a team.
Benefits:
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
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