Operations Manager – Law Firm
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Job Description
Operations Manager building scalable SOPs, workflows, and training systems for a remote law firm. Improving process consistency, staff implementation, and operational efficiency.
Responsibilities:
- Review and assess current operational processes and identify opportunities for improvement
- Develop and document clear, practical Standard Operating Procedures (SOPs)
- Build efficient workflows and processes for the firm’s day-to-day operations
- Create training materials, guides, and other resources for existing staff
- Develop a structured training program based on newly established processes
- Train current staff and ensure they understand and can effectively implement new procedures
- Identify gaps, inefficiencies, and areas where processes can be standardized
- Establish systems that promote consistency, accountability, and operational efficiency
- Make recommendations to improve overall team performance and workflow
- Conduct follow-up check-ins after project completion to assess implementation and address necessary adjustments
Requirements:
- Proven experience as an Operations Manager, Business Operations Manager, Process Improvement Manager, or similar role
- Previous experience working in a law firm or legal services environment is a strong advantage
- Strong experience developing and implementing SOPs and operational processes
- Experience creating training materials and training employees
- Excellent organizational and project management skills
- Strong written and verbal communication skills
- Ability to analyze existing workflows and develop practical solutions
- Comfortable working independently and managing a project from assessment through implementation
Benefits:
- Remote position
- Monthly check-ins after project completion
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