Operations Specialist
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Job Description
Operations Specialist enabling effective execution of ALX Ventures programs across Africa. Supporting operational delivery, tracking, and modularization for impactful educational initiatives.
Responsibilities:
- Support the operational delivery and tracking of Ventures programs, including Founder Academy (FA) and Freelancer Academy (FLA)
- Coordinate program workflows and timelines to ensure standardized smooth cohort execution
- Support the modularization and stabilization of FA and FLA program delivery packages through a self-paced delivery model
- Assist in piloting redesigned program models and capturing delivery learnings
- Maintain operational coordination across program teams and stakeholders to foster strong cohesion and accountability
- Establish operational rhythms, routines, and tracking mechanisms for Ventures teams
- Track delivery milestones and ensure progress against program objectives
- Identify operational bottlenecks and support teams in resolving them
- Design and implement operational playbooks, templates, and standardized workflows
- Assist in consolidating operational data for reporting and decision-making
- Coordinate the tracking of learner and founder journeys across Ventures programs
- Help structure and package operational data for leadership reporting
Requirements:
- 4-6 years of experience in a fast-paced, high-growth environment (e.g., tech, entrepreneurship, consulting, operations, strategy)
- Proven track record of leading large-scale initiatives, assuming ownership, and delivering results in an Internal Controller capacity
- Strong organizational and administrative skills with exceptional attention to detail
- Strong technical and analytical ability to design and implement structured workflows, systems, data visualization and automations
- Exceptional written and verbal communication skills, with the ability to influence stakeholders across different levels and document different projects progress
- Ability to improve operational processes and reduce friction in workflows
- Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment.
Benefits:
- Remote work environment
- Professional development opportunities
- Access to quality learning and expert instructors
- Opportunity to work on innovative programs
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