Optical Billing Assistant
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Job Description
Optical Billing Assistant supporting a Texas ophthalmology clinic’s eyeglasses and contact-lens billing. Reconciling systems, processing payments, and resolving discrepancies remotely from the Philippines.
Responsibilities:
- Review optical orders for eyeglasses and contact lenses and verify that information has transferred correctly between systems
- Compare data between the optical ordering system and billing system to identify missing or incorrect information
- Enter and update payments, discounts, and other billing details that do not automatically transfer between systems
- Process approximately 130 optical orders per day while maintaining a high level of accuracy
- Double-check calculations, discounts, payments, and other billing information before finalizing transactions
- Perform accurate and consistent data entry across multiple systems
- Identify discrepancies or missing information and coordinate with internal billing team members to resolve them
- Respond to internal questions regarding order or billing information as needed
- Maintain accuracy and consistency while working with high-volume billing data
Requirements:
- 1-3 years of relevant billing, data entry, or healthcare administrative experience
- Exceptional attention to detail and accuracy
- Strong mathematical skills, including the ability to calculate percentages and discounts
- Proficiency with data entry and computer systems
- Ability to manage high-volume daily tasks independently and efficiently
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Ability to work collaboratively with internal team members
- Prior experience in optical retail, optical billing, or optical office environments (nice-to-have)
- Experience with medical or healthcare billing systems (nice-to-have)
- Experience with ModMed EHR software (nice-to-have)
- Familiarity with Flexsys optical management system (nice-to-have)
- General healthcare or medical office experience (nice-to-have)
- Must be currently residing in the Philippines and legally authorized to work there
- Must have a reliable computer, high-speed internet, and a quiet, dedicated workspace ready for remote work
Benefits:
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Leave (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
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