Outside Software Account Representative
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Job Description
Outside Software Account Representative growing Thryv’s SaaS client base and existing-client sales. Selling CRM, marketing, invoicing, messaging, and business-automation software to local businesses.
Responsibilities:
- Increase Thryv’s penetration of the existing client base
- Increase engagement with existing software clients
- Grow the SaaS client base through new sales
- Contact assigned clients and present additional sales or extended-usage opportunities based on client needs
- Identify and secure new SaaS clients through self-generated and company-initiated prospecting
- Execute defined client and prospect engagement cadences, product and demo certifications, order-entry requirements, and centralized intake processes
- Participate in sales meetings, call calibrations, and training
- Educate and guide prospects through the buyer’s journey
- Partner with marketing and technology departments on sales strategy, solution enhancements, and new product releases
- Build and nurture a prospect pipeline and close deals
- Conduct more than 50% of work outside the home office
Requirements:
- 3+ years of direct sales experience required, preferably in a SaaS role or company
- 2+ years’ experience in an outbound sales (full sales cycle) role required
- Industry knowledge and ability to gain a thorough understanding of the Thryv product suite
- Exceptional written and verbal interpersonal and communication skills
- Strong emotional intelligence and adaptability
- Ability to build relationships and manage expectations
- Time and organizational skills; ability to manage multiple competing priorities and schedules
- Ability to work independently in a remote-first environment and follow established processes and procedures
- Strong technical skills and proficiency in MS Office
- Ability to learn new programs and systems
- 50% driving requirement
- Valid driver’s license
- Must live local to Charlotte, NC (within a 1-hour commute)
- High-speed internet, acceptable office setting, and proper business attire required for remote work
Benefits:
- World-class training
- Support from a company recognized as a Top 60 Company to Sell For
- Work-from-anywhere company
- Equal access to opportunities and resources
- Reasonable accommodation for applicants with disabilities
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