Partnership Success Manager
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Job Description
Partnership Success Manager for 240 Tutoring, Inc. responsible for building lasting relationships with Florida partners in teacher education, requiring up to 100 days of travel.
Responsibilities:
- Own the partner relationship from initial conversations through renewal and beyond, becoming their trusted point of contact.
- Listen deeply to each partner’s goals and pain points, ensuring your support is personalized, relevant, and proactive.
- Communicate with clarity and heart—whether guiding through tough conversations or celebrating a win.
- Anticipate and address issues before they escalate, offering solutions that align with both partner needs and company goals.
- Collaborate cross-functionally with internal teams (tech, product, curriculum) to make sure the partner experience is seamless.
- Celebrate partners’ wins with intentional gestures that reflect their values and victories.
- Track milestones and outcomes across partner programs to inform strategy and foster continuous improvement.
- Adapt your communication style to meet each partner where they are—whether that’s drop-ins, virtual calls, thoughtful emails, or a quick celebratory text.
Requirements:
- A customer-first mindset—you don’t just want to solve problems, you want to understand people.
- 3+ years of classroom teaching experience (public schools or private education settings).
- Excellent communication skills, both written and verbal, with a natural ability to build rapport and trust.
- A servant-leader approach—you’re not afraid to get in the trenches to help a partner succeed.
- High emotional intelligence and the stamina to stay emotionally present through complex or stressful situations.
- Confidence in handling difficult conversations with grace, empathy, and clarity.
- Tech-savvy with systems like G-Suite, HubSpot, Slack, and CRMs.
- Proven organization and follow-up skills—your calendar and inbox are your superpowers.
- A strong sense of integrity—you’d return a lost wallet with the cash still inside.
Benefits:
- Medical Insurance with employer contribution and $0 copays
- Dental Insurance
- Vision insurance
- Life insurance
- 401(k) + employer contribution
- Paid time off
- Parental leave
- Professional development assistance
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