Payment Poster Specialist
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Job Description
Payment Poster Specialist joining US Fertility to process insurance and patient payments. Remote role with a commitment to accuracy and customer service in the rapidly evolving field of reproductive medicine.
Responsibilities:
- Process and post insurance, patient, collection, and miscellaneous payments accurately and within established turnaround times.
- Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practices
- Download, review, and reconcile electronic remittance advice (ERA), explanation of benefits (EOBs), and payment files from clearinghouses and payer portals
- Research and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances
- Contact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issues
- Reconcile daily payment activity to bank deposits and ensure the accuracy of financial transactions
- Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company guidelines
- Create and maintain payer portal access and ensure all payment-related documentation is organized and scanned promptly
- Meet departmental productivity and accuracy benchmarks while maintaining confidentiality and delivering exceptional customer service
- Cross-train in payment posting functions and provide backup support to ensure timely month-end close and departmental operations
Requirements:
- Associate degree in accounting, business, healthcare or medical billing certificate.
- High School Diploma acceptable with 3+ year of medical billing hands on experience
- Minimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificate
- Ability to access, input, and retrieves information from a computer.
- Medical software program experience required
- Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365)
Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
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