Pharmacy Care Advocate
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Job Description
Pharmacy Care Advocate coordinating medication access via insurance and assistance programs at UofL Health facilities. Supporting patient-care operations with compliance and audits in pharmacy settings.
Responsibilities:
- The PCA works under the direction of the Pharmacy Manager or Supervisor.
- Serves as a liaison to patients/caregivers, physicians and other medical staff in identifying, facilitating, and ordering prescription medications via medication access programs for eligible patients who are underinsured.
- Identifies opportunities from co-pay assistance foundations where available.
- Creates, manages and performs financial/billing/clinical audits to maintain the integrity of the programs and creates and distributes reports to pharmacy and hospital management concerning operations.
- Responsible for verifying accurate insurance and demographic information, obtaining or verifying prior authorization, referrals, and communicating need for medical necessity for outpatient medication infusions.
- Coordinates patient encounters utilizing multiple system applications and communicates with appropriate team members to perform duties in a timely manner.
Requirements:
- High School or GED/equivalent (required)
- Three (3) years of experience as a pharmacy technician (preferred)
- Three (3) years of experience with patient access, insurance verification, obtaining prior authorizations or medical billing experience (preferred)
- Registered or eligible to register as pharmacy technician with the State Board of Pharmacy Examiners (required)
- If working in a retail pharmacy setting and handling medications, PTCB certification will be preferred (time will be given to obtain such certification, if needed)
Benefits:
- Health insurance
- 401(k)
- Paid time off
- Flexible work arrangements
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