PM Software Implementation Specialist
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Job Description
PM Software Implementation Specialist managing software implementation projects for U.S. clients at a Management Consulting Company. Collaborating with internal teams and client stakeholders to enhance operational efficiency.
Responsibilities:
- Lead end-to-end software implementation projects, including planning, configuration, customization, and integration with existing systems.
- Manage project timelines, deliverables, and stakeholder communication throughout the implementation lifecycle.
- Collaborate with client teams to gather, analyze, and document business and technical requirements.
- Configure and implement business tools such as CRM and Project Management Platforms.
- Coordinate with technical teams to translate requirements into functional software solutions.
- Ensure smooth system deployment, testing, and user adoption.
- Conduct training sessions to help employees effectively use newly implemented software.
- Provide post-implementation support, troubleshooting, and system optimization.
- Monitor project performance and ensure implementations are delivered on time and within scope.
- Stay up-to-date with software implementation methodologies, tools, and industry best practices.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven experience in software implementation, systems deployment, or project management.
- Experience working with CRM and business platforms such as Salesforce, Microsoft Dynamics, HubSpot, GHL, and Monday.com.
- Experience implementing or managing project management tools such as Asana, Teamwork, ClickUp, or similar platforms.
- Strong project management, analytical, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to manage multiple projects in a fast-paced environment.
- Project Management or CRM certifications are a plus (PMP, Agile, Scrum, or platform-specific certifications).
Benefits:
- n/a
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