Product Design Intern – Mobile Experience
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Job Description
Product Design Intern supporting mobile benefits experiences at Businessolver, a healthcare and employee-benefits technology company. Creating flows, prototypes, research, and usability improvements with product and engineering teams.
Responsibilities:
- Learn the members, products, benefits domain, and mobile experience.
- Review existing mobile journeys and identify usability or comprehension opportunities.
- Support customer research, stakeholder interviews, competitive reviews, and usability testing.
- Create user flows, wireframes, prototypes, and high-fidelity designs under guidance.
- Explore mobile experiences for iOS and Android while learning relevant platform conventions.
- Help identify important states and edge cases, including loading, empty, error, authentication, and permissions states.
- Participate in design critiques and share work early for feedback.
- Collaborate with Product Managers and Engineers to understand user needs, business goals, and technical constraints.
- Support design documentation, reusable patterns, and design-system updates.
- Review implemented designs with the team and help identify opportunities to improve quality.
- Complete a defined mobile design project from problem understanding through recommendation, prototype, testing, or launch support.
- Present work, decisions, learnings, and next steps to the team.
Requirements:
- Currently pursuing a degree in interaction design, UX, product design, graphic design, human-computer interaction, psychology, computer science, or a related field—or equivalent experience.
- A portfolio or work sample showing design thinking; academic, personal, volunteer, or freelance projects are welcome.
- Familiarity with Figma or a similar design tool.
- Interest in mobile app design and digital products.
- Basic understanding of user flows, wireframing, prototyping, or usability testing.
- Strong curiosity and willingness to learn.
- Ability to communicate ideas clearly and receive feedback constructively.
- Good attention to detail and an interest in making complex experiences easier to understand.
- Ability to work collaboratively and manage agreed-upon deadlines.
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