Product Manager, Payments Platform
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Payments Product Manager overseeing execution and delivery of capabilities for Illumia’s payment gateways and acquiring services. Collaborating with engineering teams to enhance and maintain payment flows ensuring compliance and performance metrics.
Responsibilities:
- Define and execute the product strategy and roadmap for the payments for all of Illumia’s gateway and acquiring services.
- Prioritize features, enhancements, and product innovations based on business objectives, customer feedback, and market trends.
- Align product development with business goals and regulatory requirements.
- Own delivery of features and enhancements across payment workflows including authorization, settlement, reconciliation, refunds, fee handling, and error management.
- Partner closely with Product Owners and Engineering to define scope, acceptance criteria, and sequencing.
- Ensure solutions meet reliability, scalability, and compliance expectations.
- Drive features from discovery through launch, validation, and iteration.
- Develop and maintain strong working knowledge of core payment concepts (authorization, capture, settlement, declines, retries, batching, etc.).
- Understand how internal systems and external payment partners (processors, acquirers, gateways) interact.
- Clearly explain technical and payment concepts to both technical and non-technical stakeholders.
- Support integration of new acquiring capabilities, payment methods, or partner services.
- Understand and analyze operational payment metrics such as authorization rates, declines, error rates, latency, and Illumination failures.
- Use data to identify issues, prioritize improvements, and inform delivery decisions.
- Partner with Engineering and Operations to validate root causes and measure impact of changes.
- Operate with working knowledge of PCI DSS, NACHA, card brand rules, and partner compliance requirements.
- Identify and surface risks related to security, compliance, or operational exposure.
- Partner with Risk, Compliance, and Legal teams to ensure issues are addressed early and appropriately.
- Work day-to-day with Engineering, QA, and Operations to deliver payment capabilities.
- Provide clear, regular updates on delivery status, risks, and outcomes to product leadership and project teams.
- Tailor communication style and artifacts (written, visual, verbal) to technical and business audiences.
- Engage with select customers and payment partners to gather feedback and validate needs.
- Support QA and UAT activities to ensure functional correctness and operational readiness.
- Participate in limited customer pilots and phased rollouts to validate changes before full release.
Requirements:
- Bachelor’s degree in business, Engineering, Computer Science, or related field.
- 5+ years of product management experience in payments, fintech, or e-commerce.
- Strong understanding of end-to-end payment flows, including authorization, capture, settlement, reconciliation, refunds, fee handling, and error management.
- Familiarity with payment gateways, acquiring models, processors, and third-party payment partners.
- Ability to translate business and regulatory requirements into clear product features and requirements.
- Comfort operating in strategic discussions, connecting day-to-day delivery decisions to broader product, business, and platform goals.
- Strong outcomes-driven mindset, with a focus on measurable impact (e.g., reliability, conversion, efficiency, risk reduction) rather than output alone.
- Proven execution and delivery discipline in partnership with Engineering, QA, and Operations teams.
- Experience tracking and interpreting operational payment metrics such as authorization rates, declines, error rates, latency, and Illumination failures.
- Ability to use data to identify issues, prioritize work, and evaluate the impact of delivered solutions.
- Working knowledge of PCI DSS, NACHA, card network rules, and related compliance requirements.
- Ability to identify and escalate security, compliance, or operational risks early and collaborate on mitigation.
- Clear, effective communicator across technical and business audiences, both verbally and in writing.
- Experience collaborating cross-functionally and influencing outcomes without formal authority.
- Comfort engaging directly with customers and external partners to gather feedback, validate changes, and support pilots or phased rollouts.
- Bias toward practical problem-solving, operational reliability, and continuous improvement over process overhead.
- Demonstrates a growth mindset by actively seeking feedback, learning from delivery outcomes, and continuously building deeper technical, domain, and decision-making expertise over time.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Report this job
Job expired or something wrong with this job?
Similar Jobs
Senior Product Manager
Senior Product Manager at Duck Creek Technologies defining software product strategy and driving execution in a customer-driven SaaS environment. Collaborating with engineering to deliver high-quality product releases on time.
Product Owner, Speech Language Pathologist Background
Product Owner with Speech-Language Pathologist expertise supporting EHR platform in the U.S. Collaborating with product and engineering teams to enhance clinical workflows and usability for speech pathology practices.
Product Manager
Product Manager working at Datarisk, transforming data into intelligence through AI solutions. Responsibilities include defining OKRs, roadmaps, and product metrics in a remote setup.
Integrations Product Manager
Integrations Product Manager connecting AI systems to customer interactions. Leading product strategy and execution of integrations with CCaaS platforms for enterprise-scale human-AI collaboration.
Staff Product Manager, Travel
Staff Product Manager driving transformation and seamless booking experiences for business travel at Engine. Collaborating across functions to deliver impactful solutions and optimize outcomes.
Digital Product Manager
Digital Product Manager overseeing digital product lifecycle at Amgen. Driving product vision, strategy, and collaboration across teams in biotech.
Product Manager
Product Manager taking AI products from concept to production at pioneering AI infrastructure company TollBit. Collaborating with engineering to enhance API developer experience and metrics definition workflow.
Principal Product Manager, LOB
Principal Product Manager at Assured defining the vision for claims processing software. Focusing on building intuitive, scalable products across multiple P&C Lines of Business.
Staff Product Manager, Integrations
Staff Product Manager handling integrations of HR and finance platforms for Deel's global HR platform. Own the strategy and execution of integrations with external partners, driving alignment across multiple product teams.
Staff Product Manager – Liability
Staff Product Manager leading the vision and execution of liability determination products at Assured. Designing solutions for complex decision-making in the insurance industry.
Product Owner
Product Owner at Marigold, collaborating with teams to ensure success in Vuture's marketing technology solutions. Translating product requirements into actionable development work for customer engagement.
Product Manager, Data & Intelligence
Product Manager responsible for Neon One’s Data & Intelligence product strategy, focusing on AI enhancements. Collaborating across teams to drive innovation and deliver measurable outcomes for nonprofits.
Senior Product Manager
Senior Product Manager managing the end-to-end lifecycle of technology products for CBTS. Leading product development, market analysis and cross-functional collaboration within remote role.
Product Manager, Enterprise Systems
Product Manager at Netflix leading data integration and enterprise systems solutions. Defining product vision and collaborating with engineering and business stakeholders for seamless workflow automation.
Software Product Owner
Software Product Owner driving development of integrated software solutions for a leading Industrial IoT company. Collaborating with cross-functional teams to manage product backlog and roadmap alignment.
Software Product Owner
Software Product Owner collaborating with Product Managers at Anova to define and develop IIoT software solutions. Manage backlog, coordinate with cross-functional teams, and ensure seamless hardware integration.
Product Manager
Product Manager driving transformation from services to products at Kobalt.io, specializing in cybersecurity solutions for SMBs. Leading strategic direction and product development in a collaborative environment.
Product Manager – K-12 Teacher Evaluation & Observation
Product Manager defining and leading K-12 teacher evaluation strategy at Instructional Empowerment, a mission-driven organization focused on ending generational poverty.
Senior Product Manager
Senior Product Manager for Zoom's Contact Center division, enhancing agent productivity and customer satisfaction. Drive vision, execute solutions, and shape future product direction.
Product Manager
Product Manager for SAI360 creating user-centered compliance and risk management solutions. Collaborate across global teams to drive product success and deliver measurable outcomes.