Product Manager, Platforms and Mobile Apps
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Job Description
Product Manager managing strategy, development of Red Cross mobile apps and digital platforms. Driving user experience and enhancements for educational services through innovative solutions.
Responsibilities:
- Responsible for the strategy, development, and management of the Red Cross Training Services mobile application portfolio.
- Drive enhancements to the Learning Center to improve user experience for students, instructors, and training provider administrators.
- Translate business strategy into effective digital solutions, managing external software development and UAT/QA vendors.
- Ensure all products meet reach, engagement, and revenue goals (if applicable).
- Lead cross-functional teams to deliver innovative products and solutions, conduct market research, and develop business requirements for new and existing products.
- Develop product positioning and value proposition and work with marketing and sales leadership on marketing and sales strategy, campaign execution, and sales training for their product portfolio.
- Driving product life cycle from requirement definition, research, technical specifications, development, security review, UAT, KPIs and all go-to-market activities for updates made to their product portfolio.
Requirements:
- Bachelor’s degree in Marketing, Business Administration, Information Technology or related field required.
- Minimum 5 years of related experience or equivalent combination of education and related experience required.
- Customer-focused, with a passion for improving end-user impact.
- Proven product management experience with mobile apps and/or digital platforms.
- Experience implementing SAFe or other agile frameworks in product development.
- Ability to work with internal business owners as well as external agencies.
- Ability to work under pressure in a dynamic and multidimensional environment.
- Excellent written/verbal communication and presentation skills.
- Strong problem solving, interpersonal and organizational skills.
- Strong teamwork and collaboration required.
- Knowledge of Red Cross structure and operations preferred.
Benefits:
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
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