Product Manager
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Job Description
Product Manager leading strategy, pre-sales and delivery for NEC’s AI-powered DocDefender document-redaction platform. Supporting police and public safety organisations across the UK.
Responsibilities:
- Lead product strategy and evolution for the DocDefender AI-powered automated document redaction platform
- Report to the Head of Product Management of the NEC Evidence and Insights product pillar
- Define, develop and deliver high-quality software products aligned with customer needs and business value
- Define, maintain and communicate product strategy and roadmap
- Develop product backlogs, requirements and commercially sound modular product offerings
- Develop marketing strategies with the Public Safety marketing team
- Collaborate with engineering to deliver software solutions
- Prioritise features and enhancements based on value, risk and opportunity
- Track delivery progress and support product launches and releases
- Manage the product lifecycle and communicate it to the company and customers
- Monitor technology developments, competitors, products and market trends
- Lead pre-sales activities and engage customers to understand needs, challenges and behaviours
- Gather and analyse feedback, usage data and market trends
- Support user groups, customer workshops/masterclasses and early sales-opportunity engagement
- Identify product enhancements and revenue-growth opportunities
- Explore emerging technologies, including AI where relevant
- Develop business cases using approaches such as Lean Canvas and present proposals to Product Boards
- Build relationships across NEC Software Solutions and collaborate with Engineering, Sales and Pre-Sales, Customer Success and Marketing
- Communicate product updates, priorities and performance and support sales with product expertise
- Monitor product KPIs and contribute to monthly reporting on roadmap progress, customer engagement, product health and risks
- Maintain accurate product documentation and collateral
- Travel to NEC offices in Chippenham, London and Hemel Hempstead and customer sites when required
Requirements:
- Degree or equivalent in a business or technical discipline
- Proven track record in Product Management in technology industries
- Desirable: track record of working in the Public Safety sector with proven ability to deliver technical solutions
- Ability to hold an audience with customers, technical people, partners and colleagues fully engaged and excited in furthering the product strategy and delivery
- World class product insight
- Commercially savvy, including ability to conduct accurate return on investment calculations
- Excellent research skills covering competitors, markets, customers and requirements
- Ability to make tough decisions in the best interests of the product, market, customer and company
- Applicants must have lived in the UK for 5 consecutive years or more due to security clearance requirements
- Candidates must demonstrate a pre-existing right to work and travel within the UK
- Satisfactory vetting, references and occupational health checks required
- Depending on the role, a DBS check may be required
- Must currently have SC-level national security vetting or higher, NPPV Level 3, or be able to gain Enhanced Security Clearance
- Baseline Personnel Security Standard required
Benefits:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions
- A selection of flexible benefits to suit your individual needs
- Free access to LinkedIn Learning with over 15,000 courses
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