Product Manager
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Job Description
Product Manager II owning STARLIMS laboratory software roadmaps, backlogs, and releases. Translating customer data into regulated-industry product outcomes and adoption.
Responsibilities:
- Own the roadmap, requirements, and delivery for an assigned STARLIMS product area or market segment
- Maintain the roadmap and propose priorities using customer, usage, and competitive data
- Write requirements, user stories, and acceptance criteria; maintain and prioritize the backlog
- Work with Agile engineering teams through sprints and releases, make scope trade-offs, manage commitments, and report status and risks weekly
- Prepare for and participate in PI Planning
- Conduct customer conversations and feedback sessions and track competitors
- Coordinate release content, documentation, and launch materials with QA, Quality, Support, Services, Marketing, and Sales
- Support product demonstrations and customer adoption
- Define success metrics, review adoption, usage, and customer satisfaction, and act on results
- Contribute planning inputs to annual and long-range plans
- Keep cross-functional teams informed about roadmap, release content, and known issues
- Run beta and pilot programs and incorporate feedback before general release
- Follow quality and release processes and account for FDA, ISO, and GxP requirements
- Define and instrument product funnels and run a weekly funnel, feedback/demo, and backlog loop
- Use AI tools to write specifications, prototype, and automate product development lifecycle work
Requirements:
- Bachelor’s Degree in Business, Life Sciences, Engineering, or a related field, or an equivalent combination of education and work experience
- Minimum 2 years of experience in software product management or product ownership
- At least one release taken from requirements through launch
- Working knowledge of Agile delivery and backlog management
- Experience writing requirements, user stories, and acceptance criteria
- Experience participating in PI Planning in a scaled Agile environment
- SaaS and preferably legacy software systems experience
- Ability to use customer feedback and usage data to prioritize work and define success metrics
- Ability to influence cross-functional teams without formal authority
- Clear written and verbal communication, including presenting to customers and internal stakeholders
- Comfort using AI tools to draft specifications, synthesize feedback, and automate routine product work
- Product management or product ownership certification is a plus
- LIMS or other highly regulated industry software experience is a plus
Benefits:
- Equal Opportunity Employer statement and consideration without regard to protected characteristics
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