Global Product Manager – Sustainable Seafood Certification, MSC/ASC

Posted 3hrs ago

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Job Description

Global Product Manager leading MSC/ASC seafood certification services at SGS, the global testing, inspection and certification company. Driving compliance, accreditation, team performance and international product growth.

Responsibilities:

  • Ensure successful, efficient and viable global operation of MSC/ASC Chain of Custody and ASC Farm certification services
  • Manage the schemes to meet expectations of SGS affiliates, external clients, scheme owners and accreditation bodies
  • Ensure global internal and external KPIs are met and approvals and accreditations are maintained
  • Provide commercial strategy and go-to-market guidance for affiliates to support product growth in key countries and regions
  • Track competitors, research market trends and improve the global MSC/ASC growth strategy
  • Manage the Global MSC/ASC team across multiple locations
  • Maintain knowledge of SGS IT systems, procedures and external approval criteria to conduct audit report reviews and manage technical review and certification decisions
  • Develop and monitor KPIs to support decision-making and continuous improvement
  • Manage new MSC/ASC scheme launches and revisions
  • Manage department costs and expenses to support P&L targets
  • Conduct team performance reviews and lead recruitment as needed
  • Act as global MSC/ASC technical expert and communicate scheme requirements to stakeholders
  • Maintain MSC/ASC accreditations and current knowledge of regulatory developments
  • Build relationships with MSC/ASC technical management and senior leadership
  • Collaborate with Global Food Team, International Sales, Global Key Account Managers and other Product Managers
  • Participate in scheme-owner committees and working groups
  • Develop business plans for product growth in key countries and regions
  • Coordinate with Marketing on product-specific materials
  • Contribute to Food Assurance business objectives
  • Report to the Global Food Certification Manager
  • Follow SGS Code of Integrity and Professional Conduct and health and safety policies

Requirements:

  • Extensive knowledge and experience of the MSC/ASC Seafood Certification business and relevant regulations
  • Ability to combine technical credibility with relationship management and commercial awareness
  • Excellent understanding of food, aquaculture and quality systems in a certification and auditing context
  • Background from a Certified Body is a must have
  • Experience with compliance, food safety and regulatory intelligence platforms
  • Proven analytical and problem-solving skills
  • Strong team leadership and people management skills
  • Business/commercial acumen to support go-to-market strategies
  • Excellent verbal, presentation and technical writing skills
  • Strong interpersonal and communication skills
  • Ability to build trusted relationships at all levels within and outside the organization
  • Attention to detail and ability to multitask effectively and work under pressure
  • Ability to manage conflicting priorities across multiple countries or projects
  • Fluent in English
  • Proficient in Microsoft 365 (Word, Excel, PowerPoint and Outlook)
  • Experience with Copilot 365 and/or similar AI-powered productivity and decision-support tools
  • Lead auditor-level qualification, including required food processing industry experience, in the specific product is desirable
  • People management and experience managing or working with remote teams is desirable
  • Extensive audit experience, including commercial proposal preparation and multi-site or Integrated Audit proposals, is desirable
  • Experience maintaining accreditation against ISO 17065 is desirable
  • Experience within a large multinational company and managing communication within a large network is desirable
  • Valid right to work in the candidate's country of residence
  • CV in English

Benefits:

  • Dynamic work environment in a leading global company
  • Future-oriented work environment
  • Long-term employee development support
  • SGS university and Campus for continuous learning options
  • Flexible schedule
  • Hybrid/remote model
  • Benefits platform
  • Supportive and inclusive work environment
  • Professional growth and personal development opportunities
  • Multinational environment with colleagues from multiple continents