Senior Product Manager
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Job Description
Senior Product Manager shaping Everbridge’s cloud-based critical event management platform and mobile apps. Guiding customer-driven product development, backlogs, releases, and cross-functional collaboration.
Responsibilities:
- Guide key components of Everbridge's cloud-based digital operations platform, including Android and iOS mobile apps
- Collaborate with engineers, product managers, product communicators, marketers, UX designers, and other stakeholders to design and shape the platform
- Interact with name-brand customers to assess market needs and represent them within xMatters, an Everbridge company
- Work closely with software architects and the UX team to define new features
- Interact with customers, sales, consulting, support, and other stakeholders to identify high-value product investments
- Collaborate with engineering to maintain development backlogs and support sprint planning, shoulder surfs, and reviews
- Assist with rollouts by delivering or overseeing webinars, training, documentation, and other release artifacts
- Participate in product marketing activities
Requirements:
- BA/BS degree, preferably computer-science related; unrelated degrees may be considered
- 3+ years experience as a Product Manager, preferably in a SaaS environment
- Solid communication skills and ability to interact with users to identify needed features
- Strong desire for frequent customer interaction
- Confidence to use Postman or write JavaScript to verify the behavior of a new API call
- Experience working in an SRE/DevOps-savvy environment
- Working knowledge of IT processes and systems, especially ITSM and ITOM
Benefits:
- healthcare
- dental care
- mental health benefits
- disability income benefits
- life and AD&D insurance
- retirement savings plan with employer match
- paid time off
- Variable compensation may also be included
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