Global Product Manager – Sustainable Seafood Certification, MSC/ASC
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Job Description
Global Product Manager steering SGS’s MSC/ASC sustainable seafood certification business. Managing global teams, accreditations, growth strategy, and scheme operations.
Responsibilities:
- Manage the global MSC/ASC certification schemes to ensure efficient operation and long-term viability
- Ensure global internal and external KPIs are met and approvals and accreditations are maintained
- Provide commercial strategy and go-to-market guidance for affiliates to support product growth
- Track competitors, research market trends and improve the global MSC/ASC growth strategy
- Manage the global MSC/ASC team across multiple locations
- Maintain knowledge of SGS IT systems, procedures and external approval criteria
- Conduct audit report reviews and manage technical review and certification decision processes
- Develop and monitor KPIs to support decision-making and continuous improvement
- Manage scheme launches and revisions
- Manage department costs and expenses to support P&L targets
- Conduct performance reviews and lead recruitment activities
- Act as global MSC/ASC technical expert and communicate scheme requirements to stakeholders
- Achieve and maintain required MSC/ASC accreditations and monitor regulatory evolution
- Maintain relationships with MSC/ASC scheme technical management and senior leadership
- Collaborate with other Product Managers on globally managed food schemes
- Participate in scheme owner committees and working groups
- Provide subject matter expertise to the Global Food Team, International Sales and Global Key Account Managers
- Develop business plans for product growth in key countries and regions
- Collaborate with Marketing on product-specific marketing materials
- Contribute to Food Assurance business objectives
- Follow SGS Code of Integrity and Professional Conduct and health and safety policies
- Report to the Global Food Certification Manager
Requirements:
- Extensive knowledge and experience of the MSC/ASC Seafood Certification business and relevant regulations
- Excellent understanding of food aquaculture and quality systems in a certification and auditing context
- Background from a Certified Body is a must have
- Experience with compliance, food safety and regulatory intelligence platforms
- Proven analytical and problem-solving skills
- Strong team leadership and people management skills
- Business/commercial acumen to support go-to-market strategies
- Excellent verbal, presentation and technical writing skills
- Strong interpersonal and communication skills
- Ability to build trusted relationships at all levels within and outside the organization
- Attention to detail and ability to multi-task effectively and work under pressure
- Ability to manage conflicting priorities across multiple countries or projects
- Fluent in the English language
- Proficient in Microsoft 365 (Word, Excel, PowerPoint and Outlook)
- Experience with Copilot 365 and/or similar AI-powered productivity and decision-support tools
- Lead auditor level qualification in the specific product, including required food processing industry experience (desirable)
- Experience managing or working with remote teams (desirable)
- Extensive audit experience, including commercial proposal preparation, multi-site proposals and Integrated Audit proposals (desirable)
- Responsibility for maintaining accreditation against ISO 17065 (desirable)
- Work experience within a large multinational company and managing communication within a large network (desirable)
- Valid right to work in the candidate's country of residence
Benefits:
- Flexible schedule and hybrid/remote model
- SGS university and Campus for continuous learning options
- Multinational environment with colleagues from multiple continents
- Benefits platform
- Supportive and inclusive work environment
- Professional growth and personal development opportunities
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