Global Product Manager – Sustainable Seafood Certification, MSC/ASC
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Job Description
Global Product Manager overseeing MSC/ASC seafood certification schemes at SGS, the global testing, inspection and certification company. Driving technical, operational and commercial growth across Europe.
Responsibilities:
- Ensure the MSC/ASC Chain of Custody and ASC Farm certification services are successful and viable long term
- Manage the global operation efficiently and meet expectations of SGS affiliates, external clients, scheme owners and accreditation bodies
- Ensure global internal and external KPIs are met and approvals and accreditations are maintained
- Provide commercial strategy and go-to-market guidance for affiliates to support product growth
- Track competitors, research market trends and improve the global MSC/ASC growth strategy
- Manage the Global MSC/ASC team across multiple locations
- Review audit reports and manage the technical review and certification decision process
- Develop and monitor KPIs to support decision-making and continuous improvement
- Manage new MSC/ASC scheme launches and revisions
- Manage department costs and expenses to achieve P&L targets
- Conduct performance reviews and lead recruitment activity
- Act as the global MSC/ASC technical expert and communicate key messages to stakeholders
- Maintain MSC/ASC accreditations and knowledge of regulatory developments
- Develop relationships with MSC/ASC scheme technical management and senior leadership
- Collaborate with other Product Managers to identify development opportunities and synergies
- Participate in scheme owner committees and working groups
- Provide subject matter expertise to the Global Food Team, International Sales and Global Key Account Managers
- Develop business plans for product growth in key countries and regions
- Coordinate with Marketing on product-specific materials
- Contribute to Food Assurance business objectives
- Follow SGS Code of Integrity and Professional Conduct and health and safety policies
- Report to the Global Food Certification Manager
Requirements:
- Extensive knowledge and experience of the MSC/ASC Seafood Certification business and relevant regulations
- Excellent understanding of food, aquaculture and quality systems in a certification and auditing context
- Background from Certified Body is a must have
- Experience with compliance, food safety and regulatory intelligence platforms
- Proven analytical and problem-solving skills
- Strong team leadership and people management skills
- Business/commercial acumen to support go-to-market (GTM) strategies
- Excellent verbal, presentation and technical writing skills
- Strong interpersonal and communication skills
- Ability to build trusted relationships at all levels within and outside the organization
- Attention to detail and ability to multi-task effectively and work under pressure
- Ability to manage conflicting priorities across multiple countries or projects
- Fluent in the English language
- Proficient in Microsoft 365 (Word, Excel, PowerPoint and Outlook)
- Experience with Copilot 365 and/or similar AI-powered productivity and decision-support tools
- Lead auditor level qualification in a specific product, including required food processing industry experience (desirable)
- Experience managing or working with remote teams (desirable)
- Extensive audit experience, including commercial proposal preparation, multi-site proposals and Integrated Audit proposals (desirable)
- Responsibility for maintaining accreditation against ISO 17065 (desirable)
- Work experience within a large multinational company and managing communication within a large network (desirable)
- Valid right to work in the candidate's country of residence
Benefits:
- Flexible schedule and hybrid/remote model
- SGS university and Campus for continuous learning options
- Multinational environment with colleagues from multiple continents
- Benefits platform
- Supportive and inclusive work environment
- Professional growth and personal development opportunities
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