Professional Services Consultant
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Job Description
Professional Services Consultant delivering evidence-based literacy training for Really Great Reading’s DMV school and district partners. Supporting implementation, educator learning, and training effectiveness.
Responsibilities:
- Coordinate training schedules with district contacts and internal teams
- Deliver virtual and in-person professional development for educators, administrators, and support staff
- Adapt training content, delivery, and pacing to audience needs, experience levels, and district goals
- Provide follow-up resources, coaching, and instructional support
- Align professional learning with district implementation plans and priorities
- Support district partners and educators throughout the customer journey and lifecycle
- Build relationships with teachers, instructional leaders, and district stakeholders
- Serve as a subject matter expert on literacy instruction, program implementation, and instructional best practices
- Monitor implementation and adoption data
- Maintain timely communication with district partners
- Review training surveys, participant feedback, and engagement data
- Adjust training methods, content, and pacing based on feedback
- Track participation, completion, and engagement and share observations with Regional Engagement Managers
- Contribute training insights to account updates, implementation planning, and renewal conversations
- Collaborate with Customer Success, Sales, Product, and other internal teams
- Share instructional observations and field feedback
- Help maintain consistency and quality across professional learning engagements
Requirements:
- Must reside in the Washington, D.C., Maryland, or Virginia (DMV) area, within 30 minutes of Prince George's County, Maryland
- Bachelor's degree in Education, Literacy, or a related field
- 3+ years of experience in professional development, training, instructional coaching, or EdU services
- Strong knowledge of literacy instruction, structured literacy, and the Science of Reading
- Demonstrated experience facilitating professional learning for educators and district leaders, virtually and in person
- Experience supporting instructional program or educational technology implementation in school or district settings
- Understanding of adult learning principles and ability to adapt training for different audiences
- Ability to translate instructional concepts into practical classroom strategies
- Experience using feedback, surveys, or participation data to evaluate and improve training effectiveness
- Strong presentation, communication, relationship-building, and organizational skills
- Ability to manage multiple training engagements and collaborate across teams
- Willingness and ability to travel up to 75%
- Preferred: experience working directly with K–12 school districts and educators
- Preferred: background in instructional coaching, professional learning, or literacy intervention
- Preferred: experience with CRM systems, training platforms, or reporting tools
- Preferred: experience supporting large-scale or multi-school instructional implementations
Benefits:
- Competitive 401(k) with company matching
- Comprehensive Medical, Dental, and Vision insurance
- Paid Time Off
- Employee Discount Program and partner savings
- Ongoing professional development and learning investment
- Wellness initiatives supporting physical, mental, and emotional well-being
- Evolving benefits shaped by team member voice and values
- Fully remote work arrangement
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