Professional Services Project Coordinator
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Job Description
Business Billing Operations Specialist supporting invoicing for non-AWS projects in Vietnam. Resolving billing issues and managing customer invoicing requirements in remote work environment.
Responsibilities:
- Invoices CDS Professional Services projects while managing to the customer ceiling, partner funding and any discounts on the project
- Ensures all invoicing is done promptly aligning with the monthly cycle
- Resolves customer invoicing issues through research and processing invoice corrections/credits as necessary
- Supports the delivery team with any invoice details as necessary
- Supports customer-specific invoicing requirements such as invoicing through a specific customer portal
- Supports the commission reporting
- Manages funding claims and invoicing for Microsoft and Google funding
- Manages to license for 3rd party tools required for projects
- Manages partner invoicing including creating partner Purchase Orders and invoicing the customer
- Supports business operations financial reporting including forecasting and utilization
Requirements:
- 2-3 years related experience
- Intermediate understanding of metrics and reporting. Intermediate organization, decision-making, and written and verbal communication skills
- Strong attention to detail and problem-solving skills
- Intermediate skills with MS Office tools, including Word, Excel, and PowerPoint
- Self-starter and ability to work both independently and in team environments
Benefits:
- Equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic.
- Accommodation for disability or special need upon request.
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