Project Manager
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Job Description
Project Manager leading strategic initiatives for Pharmacy Services Finance at CVS Health. Collaborating with IT and stakeholders to enhance customer service and operational performance.
Responsibilities:
- Act as a strategic partner to business leaders to ensure successful project delivery.
- Collaborate with stakeholders to define project scope, objectives, and success criteria.
- Provide timely updates throughout the project lifecycle.
- Develop, manage, and obtain approvals for project budgets and handle changes as needed.
- Create and update project plans, ensuring alignment with deliverables.
- Lead working sessions to identify tasks, resources, and dependencies.
- Apply techniques such as PERT to validate project logic and improve Gantt chart clarity.
- Schedule and facilitate technical and status update meetings regularly.
- Utilize agendas, status reports, meeting minutes, and a RAID log (Risks, Actions, Issues, Decisions) for effective project management.
- Develop plans to address escalations and resolve issues raised by the project team or documented in the RAID log.
- Review approaches with management, when necessary, before engaging colleagues for issue resolution.
- Deliver projects using Predictive (waterfall), Agile, and Hybrid methodologies.
- Coach others with project management methodologies.
- Initiate and oversee multiple projects of varying size from inception to completion.
- Manage project scope, resources, budgets, and plans.
- Build expertise when working across multiple projects on a common platform.
- Build and maintain strong relationships with stakeholders.
- Share feedback to improve processes and highlight success factors.
- Work with leadership to prioritize and implement improvements in processes, tools, and reporting.
Requirements:
- 5+ years of project management experience or comparable work in financial and/or service operations
- Experience with diverse project management methodologies (Agile, Waterfall, Scrum, XP, etc.)
- Knowledge of process improvement methodologies such as Lean Six Sigma
- Experience in the healthcare industry, including health insurance, PBM, or pharmacy services
- Familiarity with highly regulated industries and compliance environments
- Understanding of complex, interconnected systems and business processes
- Experience working in a matrix environment
- PMP (Project Management Professional) Certification or equivalent
- PROSCI Change Management Certification or equivalent
- Bachelor’s degree in finance or a related field, or equivalent relevant experience
Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling
- Financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Many other benefits depending on eligibility
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