Program Associate
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Job Description
Program Associate ensuring effective execution of AACN's Beacon Award Program. This role includes advanced problem-solving, operational optimization, and collaboration with various stakeholders.
Responsibilities:
- The Program Associate, Beacon ensures the effective implementation and execution of the AACN Beacon Award Program, ensuring alignment with program and organizational objectives.
- This role serves as the principal internal authority for inquiries from customers and volunteer reviewers, exercising advanced problem-solving capabilities to resolve complex issues, streamline cross-functional processes, and optimize program workflows to ensure successful strategic outcomes.
- Operating with a high level of autonomy, this role evaluates complex program requirements.
- It suggests initiatives to align with program and organizational goals, ensuring the operational optimization and continuous evaluation of the Beacon Award program.
- The position applies expertise to exercise discretion in decision-making on business matters affecting Beacon outcomes, focusing on administering program workflows, leading high-level communication, and making independent determinations to interpret guidelines and implement appropriate resolution pathways in varied and complex situations.
Requirements:
- Bachelor’s degree in a related field preferred
- Minimum 5 years of progressive relevant experience in a project or operations role with increasing responsibility, ideally gained in a healthcare, nonprofit, or mission-focused setting
- Experience working on projects requiring interaction with multiple team members.
- Previous customer interaction experience and managing multiple priorities.
- Demonstrated success managing multiple complex projects with cross-functional teams, including responsibility for timelines, working with stakeholders at all levels.
Benefits:
- generous paid time off
- low-cost health plans for medical and mental health services
- dental
- vision
- company-paid life and short-term disability insurance
- a variety of other benefits
- retirement savings program with employer matching and additional company contribution
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