Program Manager III, Integration Quality & UAT
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Job Description
Program Manager III overseeing integration quality and UAT projects within healthcare. Leading strategic objectives and managing multiple concurrent projects within a flexible remote work environment.
Responsibilities:
- Promote increased program efficiency, service levels, and value by capturing and monitoring performance, and then identifying opportunities for improvement and strategies to realize those opportunities
- Plan, organize, monitor, oversee and lead multiple, concurrent resultant projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives
- Identify opportunities to increase efficiency, improve service levels and ensure regulatory compliance through enhanced operations
- Develop strategies to realize improvement opportunities and ensure organizational prioritization and resource alignment
- Manage multiple projects through the full project life cycle process including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment and closure
- Utilize corporate and industry standard project management tools and techniques to effectively manage projects
- Maintain detailed project documentation as needed including action items, issues lists and risk mitigation plans
- Provide leadership and effectively communicate project status to all stakeholders, including executive summaries and presentations
- Negotiate with project stakeholders to identify and secure resources, resolve issues, and mitigate risks
- Lead cross-functional meetings with various functional areas to meet overall stakeholder expectations and company’s objectives
- Provide functional and technical knowledge regarding overall program requirements and operations
Requirements:
- Bachelor’s degree in Business Administration, Healthcare Administration, related field, or equivalent experience
- Master’s degree preferred
- 5+ years project implementation, product or program management experience
- Managed care or prescription benefit management experience preferred
- Strong understanding of Utilization Management processes
- Experience in process improvement and quality or system testing
- Advanced proficiency with Microsoft Project or Smartsheet
- One year of experience with TruCare Classic and one year with TruCare Cloud preferred
- Experience with Care Central and Facets is a plus
- Exposure to system migrations or implementations
- Possession of a Project Management Professional (PMP) or Program Management Professional (PgMP) certification preferred
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Benefits:
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- a flexible approach to work with remote, hybrid, field or office work schedules
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