Global Operations Systems Program Director
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Job Description
Global Operations Systems Program Director managing the delivery of a standardized, automated global operating model. Overseeing the re-implementation of key systems to improve operational efficiency.
Responsibilities:
- Own program delivery as a single point of accountability for system implementation outcomes across Operations, IT, Finance, and Market Units
- Drive definition and deployment of a global "to-be" operational template (L4 processes, SOPs, RACI, KPIs)
- Lead re-implementation and optimization of CargoWise, Footprint, Trackonomy, and integrated platforms
- Embed eliminate / standardize / optimize / automate / robotize principles by design
- Establish and run global governance, steering forums, and Go / No-Go decision gates
- Lead global change, training, and adoption strategy with minimal service disruption
- Own senior-level engagement with system integrators and technology partners
Requirements:
- University Degree in Engineering, IT or adjacent areas
- 10+ years of system implementation leadership
- 10+ multi-country team leadership experience
- Logistics experience is an advantage
- Process improvement and system implementation are a must have
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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