Program Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Program Director overseeing maritime and offshore projects within Quvia. Managing client communications and ensuring timely delivery of services for the Energy vertical.
Responsibilities:
- The Program Director will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America)
- Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
- Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
- Documenting program and customer progress and financial performance of the client program.
- Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to develop new, customer value-driven solutions.
- Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities.
- Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders.
- Develop resource utilization and planning tools for program and portfolio management.
- Implement established program management processes, dashboards, templates, policies, and metrics.
- Lead timely resolution of key issues, decisions, escalations, and risks.
- Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs.
- Review, understand, and ensure the Quvia team adheres to the contract and client's agreements.
Requirements:
- Location: Candidates must be based in FL
- Bachelor's (4 years) degree in engineering, science, business, or a related discipline.
- Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology.
- Understanding of satellite and networking technologies.
- Must have experience with PM tools, such as JIRA, Smartsheet, Monday.com.
- Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments.
- Experience with IFC and/or IFE-related projects and program deployments.
- Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams.
- Ability to assist Energy client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment.
- Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success.
- Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
- Good judgment and the capacity to independently evaluate situations and identify the optimum action.
- The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities.
- Deals comfortably with senior management and can present and converse with people in positions of authority.
- Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract.
- Act as the voice of the customer for Quvia.
- Able to identify and then support sales in proposing new solutions for the customer.
Benefits:
- Competitive Salary
- Performance Bonus
- Equity Stock Options
- Private Healthcare Plan including optical and dental care
- Flexible PTO + public holidays
- Pension
- Monthly Phone Allowance
Similar Jobs
Business Strategy Program Manager
Business Strategy Program Manager coordinating project development for Advocate Health's enterprise support services. Managing project scope, budget, and deliverables while collaborating with stakeholders.
Program Manager, Global Risk
Program Manager overseeing risk reduction programs within the finance organization. Leading cross-functional teams and enhancing operational efficiency with program management expertise.
Sales Operations Program Manager
Sales Operations Program Manager at Smart Care coordinating and improving sales training and development initiatives. Enhancing onboarding and ensuring effective sales processes among teams.
Program Manager – Strategic Initiatives
Program Manager leading internal strategic initiatives at Origami Risk. Ensuring effective execution of projects aligned with business objectives.
Compliance Program Manager, Consumer Operations
Oversee compliance programs and teams as Compliance Program Manager at Reprise Financial, ensuring adherence to regulatory standards and effective monitoring activities.
Program Manager III, Integration Quality & UAT
Program Manager III overseeing integration quality and UAT projects within healthcare. Leading strategic objectives and managing multiple concurrent projects within a flexible remote work environment.
Program Manager
Program Manager overseeing and coordinating technology-focused initiatives for client including Process Intelligence and supply chain workflows. Ensuring communication, collaboration, and executive visibility.
Deputy Program Manager
Deputy Program Manager overseeing program execution at Revolution Space, ensuring project goals and objectives are met. Collaborating with teams and managing budgets within aerospace technology.
Senior Global Program Manager
Senior Global Program Manager at Viatris managing project timelines and budgets for pharmaceutical development. Collaborating with global teams to ensure timely and successful project delivery.
Program Management Manager
Manager of Program Management at ConnectiveRx handling key client relations and prescription processes. Overseeing client requests, proposals, and operational setups for effective service delivery.
Finance Program Manager
Finance Program Manager developing financial solutions for customers to enhance purchasing options at BayWa r.e. in solar systems. Engaging cross-functionally to support revenue growth and operational compliance.
Program Management Lead Analyst
Program Management Lead Analyst supporting AAPS program initiatives at Cigna Healthcare. Collaborating to improve claim processing accuracy and manage financial risks.
Program Manager, Data Centers
Program Manager for Data Centers at Carrier managing client relationships and enhancing aftermarket services. Leading initiatives for performance improvements and driving customer satisfaction.
Assistant Director – Marketing Program Manager
Marketing Program Manager specializing in GTM storytelling for EY’s frontier tech capabilities. Collaborating with executives to craft compelling narratives and engage senior clients effectively.
Program Manager
Program Manager leading and managing complex SDLC projects with a focus on team mentorship and client engagement. Ensuring project success and contributing to the internal PMO strategy.
Clinical Nurse Informatics Program Manager
Clinical Nursing Informatics Program Manager responsible for managing informatics staff and initiatives at SIH. Collaborating with nursing leadership to improve patient care and clinical outcomes.
IT Program Manager – Project & Program Manager
Gerente de Programas de TI em empresa em crescimento, liderando iniciativas de transformação digital e garantindo entregas de qualidade dentro do prazo.
Privacy Compliance Program Manager
Privacy Compliance Program Manager ensuring data privacy at GoodRx. Collaborating across multiple teams to manage compliance projects and audits with excellent project management skills.
AI Programme Manager
AI Programme Manager coordinating the delivery of AI initiatives across global product portfolio for Dedalus, promoting better healthcare solutions in diverse environments.
Program Manager – Observability Architecture and Migration
Program Manager responsible for leading Observability implementation projects at New Relic. Ensuring customer success through project delivery excellence and stakeholder communication.